Chipotle Mexican Grill — Restaurant in Town of Huntington

The food is amazing here, always. No complaints about that.. My main complaint is the terrible service. Mostly one worker in particular I don’t know his name never catched it but he has black earrings and is pretty skinny, white, and has black hair. He had his ego destroyed when my friend and I came in here. My friend and I came in here last Thursday after watching a movie expecting a nice experience like we did with this chipotle a few months ago. Unfortunately that didn’t happen. My friend bought a burrito and a drank this was all around $12 I can’t say exact prices because my friend has the receipt. But anyway, she gave this worker $50 expecting change right and she did get the change but it wasn’t ALL the change. So my friend and I did the math and she needed around $10 for the whole change to be correct. So she went up to this worker explaining what happened expecting he would understand and give the rest of the change but he didn’t. He made her feel like she was dumb. So she sat back down, her and I reviewed to see if we were actually the ones making a mistake but we weren’t, we even pulled out a calculator. So I told my friend to confront this worker again because he’s clearly in the wrong. She did confront him and he started being very rude just because we are minors. He said “did you do your little pemdas” over and over to her and made us think just because we are younger than him we’re lesser than him and dumber. He made it seem like he was incapable of making mistakes and just gave her overall rudeness and disrespect when all she did the whole time was be respectful and point out his error, we’re all human. So in the end another coworker suggested to look in cameras and they did. It was so obvious in the cameras the worker gave my friend the wrong amount of change and still needed to give her $10. Fortunately my friend got the full change back but the way this worker acted was so disrespectful, and his ego was clearly hurt by all this. It’s okay to have bad days but don’t put it on other people. This guy does not deserve to work here. Before people start to point out it’s just $10 in this economy we can’t just have our money robbed like this. Not everyone is fortunate to...

This location was once my go to Chipotle...... not any longer! The Sunday night staff is the worst you will find in any location!! Upon entering the restaurant at peek dinner time we found half the dining area closed for ceiling repair which wasn't the problem.

Two of the only seven available tables were occupied by ill-behaved Chipotle employees who were on their dinner breaks leaving five tables for the paying customers. Of those five tables there was NOT one that looked like it had been wiped off since the lunch rush. The self-serve beverage area was just as dirty with nothing but empty bins.

Then, while waiting on a long line, we watched as the employees on brake kept distracting the few employees who were suppose to be serving the customers. Then we were told by a giggling employee who's in the middle of preparing our order that there is no chicken available and it won't be for at least 15 minutes. I look down and see everything empty..... rice, beans, all meats. All the staff keeps doing is laughing with each other like it's a big joke with no regard to any of the very annoyed customers. They're out of food because the head "joker" on break is also the cook.

No customer wants to enter an establishment were the employees are acting like they're at frat house party. They were ALL more interested in talking and laughing between themselves and could have cared less that they had a job to do.

Management needs to take out a big broom, sweep every last one of them to the curb and start over with employees who would appreciate employment! This is not the staff that's going to help re-build Chipotle! We walked out that night along with others and will not...

This is probably the worst Chipotle I've been to. The workers usually have an attitude or passive aggressive behavior. The most recent time, I ordered 2 bowls exactly the same (I get the same thing every time I go). I noticed the lady went light on the protein so I asked if she can do double meat on both orders, she gets mad at me and loudly says "oh if you know you're gonna get double meat just tell me the first time" and tosses a little bit of extra meat in each order with an attitude, then slides both bowls to the extras section and leaves to take an other order. I waited probably like 5 minutes and all the workers are just walking past my order that's waiting to be completed. Finally she shows back up after taking 2 or 3 more orders, I tell I just want Pico, corn, cheese and salad for both. The first bowl she forgets to put the lettuce and I politely tell her I want lettuce on both and she looks at me and ignores my request and closes my order while I'm continually asking for her to add the lettuce. At this point I'm ready to lose my mind but I decide to hold it together and never return to that store. On top of the horrible customer service the soda station is always a mess and the tortilla chips are always soggy and stale. Unfortunately this not the only bad experience I've had here and I hope...