Jackson Hall American Bar & Grille — Restaurant in Town of Islip

JACKSON HALL AB&G, E. ISLIP, EXCEEDED OUR EXPECTATIONS! I've been reading good things about Jackson Hall in E. Islip, for awhile now. It's about a 35 minute ride from our home. My Honey and I are up in age, and I have medical issues I have to deal with. Today I was feeling good, the weather was good, so I asked my Honey if she'd like to take a ride and have a light lunch, she answered back, sounds GOOD! We arrived at Jackson Hall American Bar & Grille a little after 2 pm. This is a big restaurant with many tables, there were only 3-4 tables being used when we got there, GREAT just the way we like it, NO CROWDS and quiet! Jackson Hall has a lot to choose from on their menu. I took my Honey here because I know she likes lobster, and I've heard their lobster bisque is out of this world. Our waitresses name was Brook, when she came to our table to give us the menus and ask if we wanted anything to drink, I said to her, please don't bring out all the food we order at one time, AS SOME RESTAURANTS WILL DO, it will get cold sitting on the table. She said that's not a problem. First I ordered two appetizers, their Baked Whole Little Neck Clams(6) 13.95, and their Steamed Mussels, Scampi Style, $18.95. We in our lifetime have traveled quite a bit and have eaten in many, many, restaurants. I have to honestly say, these Baked Clams and Mussels are at the top of our list now, for a return visit just for these two items alone. The Baked Clams were piping hot, the breadcrumbs were perfectly seasoned, crispy yet moist and the whole clams was so tender and delicious. The Mussels were WOW! simply put, just delicious and fresh. These mussels could not be better in taste, also piping hot. They came with toasted bread to dunk in their broth, just out of this world. I have to say this, my Honey for the first time ever, asked Brook to bring her a container so she could take the leftover broth home to pour over linguini she will make at home. She has never asked any restaurant to take home the mussel broth. Ever, that's how good it was. Next I ordered for my Honey their Famous Lobster Bisque, $13.95, and I ordered their French Onion Soup, $8.95. The soups did not come out until we were all done with our appetizers, the way it should be. When the the soup came out, they too were piping hot, you will see by the pictures, they will tell it all, unbelievably delicious. Chunks of lobster in the bisque, not tiny pieces almost unseen to the naked eye, the way some fine restaurants serve their lobster bisque. The French Onion soup, had loads of fried onions on top, delicious onions and bread in the soup and the cheese on top was so, so tender, not chewy at all, it just melted in your mouth, excellent and another good reason to come back! When we finished our soup, Brook had our main entrees brought out. I ordered their Marinated Skirt Steak plate with mashed potatoes, and fried onions, $37.95, the skirt steak was folded over it was so huge! It was also tasty and very tender, the mashed potatoes tasted home made, just excellent! My Honey ordered their Connecticut Lobster Roll, with french fries and coleslaw, the lobster roll had loads of warm lobster meat and drawn butter on it, $32.95, she just loved it too. As you can see by the pictures Jackson Hall give you a plate full to eat, they are not stingy with their portions. We both could not finish our entrees, we took what was left home. Before we left, I left a little space for maybe some dessert? I ordered their Tartufo with two spoons, $11. just a perfect ending! Before we left, the Chef and General Manager Michael Landesberg, came out to our table to introduce himself and to see if we were satisfied with our meals. We both told Michael we were more than satisfied. The service we received from Brook and the servers was excellent, the food was excellent, their prices charged were more then fair, ALL these reasons are reasons to return, or to try Jackson Hall for the first time as we...

Tonight we went to Jackson Hall in East Islip. I have a regular group of friends that I go out to dinner with and that's where we chose tonight.

They're American cuisine and located right on main Street in East Islip.

A few of us had the extended restaurant week menu. As the table appetizers we ordered two different types of wings. We ordered a honey Chipotle and a standard buffalo wing. They were both great.

Kids have the assortment of boneless wings and cheeseburgers and sliders and all in all they said they were pretty good.

I have posted a copy of the restaurant week menu and it was actually pretty good. The restaurant week menu consists of an appetizer a main course and a dessert for $35.

The appetizers we had for the restaurant week menu were as follows. We ordered French onion soup, two tomato soups, and I ordered fresh mozzarella and tomato.

The fresh mozzarella and tomato was great lightly dressed salad came with it which had a very nice flavor.

My wife ordered the French onion soup which its appearance was not awesome as it did not have that thick layer of cheese on top but the flavor was outstanding.

I forgot to ask the other two wives if they like the tomato soup but it looked like they did from my end of the table.

One of my friends had a burger that he ordered medium Plus which we all laughed at.

My other friend had fish and chips and really enjoys it from this place. Both of these meals were not on the restaurant week menu.

One of the wives had veal with prosciutto and cheese. It looked and smelled great.

The two other wives had chicken francaise and said it was spicy. I had a small bite didn't think it was too bad with heat and had a really great flavor.

I had apricot bourbon pork chops on mashed potatoes. The good part of this meal or the pork chops they were tender and juicy and the apricot bourbon glaze had a good strong bourbon flavor. The bad of this meal was the mashed potatoes. To be honest they had little to no flavor and we're cold by the time they arrived to the table. I did not complain because after I tasted them I knew I wouldn't like them and wouldn't eat them anyway so it was no big deal.

The waitress we had was absolutely amazing and like to joke with our table. I wish I caught her name as she was definitely a...

Horrible servers makes for a bad food experience. My mother and I stopped in for Taco Tuesday and neither of us have ever eaten at this establishment. I ordered two buffalo tacos and my mother 1 buffalo, 1 chili and 1 shrimp taco. We even joked with the server that I could never eat three tacos. The food come and my mother had 5 tacos on her plate she told the server I only ordered 3 tacos. The server was very combative and rude for such a young lady and said well why did you say 5 tacos. She literally went back and forth 4 times with my mother before my mother said I know what I stated and so I guess you’d like to give me the additional for free. The server said very obnoxiously not at all miss. She ran to the back of house, grabbed a plate and told my mother to place the tacos in the plate and they will be thrown away. Not wanting to make a scene we did just that. Word to management this young lady has no social skills and probably not who you want working with your customers. If I could give negative 1 stars I would.

Next visit this evening trying to give the establishment another chance... we are seated near this enclosed wine closet... no patrons were at the table next to us on either side. The place wasn’t even that busy. A server placed food on the table next to us which was empty and walked away... didn’t make eye contact she was busy dancing at the register with several male servers... I suppose she didn’t realize she was feeding air. It took 12 mins for a man in a white shirt to ask if this was our order... so I work here? How would I know that? A server placed food down at an empty table, walked away and I’m supposed to tell him if this is what I ordered... do I work here? Did I ask her to run food? Then the man In the white shirt had the nerve to tell me he will re fire it for us and it will take a few minutes!!!!!! Re fire what? Old food? GET IT TOGETHER!!!!!!!! Horrible service horrible customer service and note to management not a person wants to see your blonde waitress hump servers and dance around like her real profession...