Wingstop — Restaurant in Town of Islip

Very nasty disgusting service. I placed an order online 08/10/2025 (order # 9362292897) for $49.58, and when I called and spoke to Sue to confirm she told me there was no order. I advised her I had an email confirmation as well as the charge on my credit card and she hung up on me. I Called back and I asked for a manager and explained the same situation. He said there is no order, and hung up on me also. I called back again trying to get help and even confirmed the correct location and they still refused to help me and kept sayingi have no order. I now have to contact my credit card company to dispute the charge in order to get my money back. This experience was verry weird and bizarre. I HOPE THE CORPORATE OFFICE AND HEADQUARTERS SEES THIS REVIEW AND TAKES ACTION. I WILL NEVER ORDER FROM WINGSTOP EVER AGAIN, AND WILL SHARE MY EXPERIENCE...

Tried the new Bayshore Location and I will say was not disappointed as soon as you walk in you are greeted by the host. Today 12/19/2024 it happened to be Susan! She is the sweetest and nicest person ever. Made sure my order was correct and was the definition of service with a smile. The other staff was hard at work pumping out orders but they were very efficient. It was a bit of a wait but then again it was the lunch rush. Wing are perfectly cooked. I happened to get the bone in lemon pepper. They were solid. The fries were freshly made as well had a nice crisp to them. Definitely try the new location...

Ordering online thru DoorDash is easy and they prepare it promptly. Love that they seal the bags and the girls are very nice at the counter.

Wings aren't drenched in the sauce which is nice and they divide the wings when you have 2 or more sauces which is a nice way to really savor the different sauces.

Mango Habanero is my favorite! Their 20pc boneless wings with a side is plenty for 2 kids to share and price is on point.

Always will be ordering from here as the store is kep clean when you walk in...