No 1 Kitchen — Restaurant in Town of Manlius

I would first like to say that I have been ordering from this place since moving back to the area since 2015. it has become one of the favorite Chinese takeout places for my family and we order just about every Christmas day. The last couple of times we ordered online and then went to go pick up was not the worst experience but it could’ve been better. Whether you are ordering for an ASAP pick up or a custom time… You expect your order to be ready at the given time.

Now, again, I know that it is Christmas Day, everyone had the same idea and I don’t mind waiting a few extra minutes but… We placed our order before 4 PM for a 5 PM pick up. We get to the place right at 5 PM, but waited a couple of minutes in the car as we saw it was jam packed in there. My kids and I made our way into the restaurant and stood in line waiting for our turn to pick up our food. Once I got to the counter, there was a child (usually is) taking everyone’s payment and asking for their name or last four digits of their phone number, as well as if they called their order in or was it placed online. It took her a while to find my order , but once she found it, she told me it was not ready yet. OK, perfectly fine. Our total for the food was $90 even. I included the tip into the total so it would round up to the $90. We gave her $50 in cash and we told her to put the rest on our card. The little girl tried to tell me that she was going to charge the card $44 and some change because of the tip. I tried to explain to her that the tip was already in there and she tried to argue with me a little bit. I had to literally take out my phone and show my receipt which showed the tax and the tip included and that is when she realize that she needed to only charge my card $40. That was a little annoying. I don’t know if she really didn’t understand at first, was trying to pull a fast one, and how many other people does she charge extra… But whatever. It is my personal opinion that you should not be leaving a child to handle the payments. I go to the back of the restaurant where my kids were at this point and sit at the table waiting for my name to be called. Tons of people are loading in still to pick up their orders. As time goes by I am noticing that people that came behind me were getting their food sooner. Now, I don’t know when they called or placed their online order. I just know that at 5:40 PM I was tired of waiting and I got up to ask how long it was going to take for our order to be done, especially since we placed it at 4 PM for a 5 PM pick up. The mother at that point told me it was going to be another 15 minutes. Are you serious right now?! I am livid because this is absolutely ridiculous. I don’t know if my order just didn’t get done or if they just kept putting it to the side? My kids and I did not walk out of that restaurant with our food until 5:55 PM. It’s unfortunate that we won’t be doing business with them anymore because I don’t pay for...

My fiancé is from the Syracuse area and I'm from Charlotte, NC and we just moved to Manlius in August. The first thing we did was try this place out and we LOVE it. The family that owns and runs this place are so kind and hard working they even know me by name! And they know that my fiancé always asks for extra dry noodles for the wonton soup I don't even have to ask anymore! The food is absolutely delicious we've never had a bad meal from this place. I've tried multiple meals from this restaurant and all have been cooked to perfection and absolutely delicious. We've tried a few other places around the area but we always end up getting No1 Kitchen because it's just that good and very affordable. If you're looking for the best Chinese food in the area this is it!! I can't say enough good things about this place. Thank you to everyone who works there for always being kind and all that you do for us in...

This little family-run business is a great find! The food was fresh and delicious and plentiful! The pork with Chinese vegetables had many pieces of tender pork with no fat or gristle. The vegetables were delicious and included homegrown zucchini. The pupu platter was huge! And, it included one of my favorites, shrimp toast, which many other places don’t offer anymore. The prices are very reasonable, running a few dollars less than what we’ve paid elsewhere. I think we have a...