Pavone's Pizza — Restaurant in Town of Manlius

Thursday night at a few minutes after 9pm craving a pizza. Figured call the best place in town and have one delivered. But nope. Company policy-no delivery after 9pm. If upstate NY wonders why it is losing population and tax base, this sort of thing is why. Not just that you can't order pizza after 9pm but that characterizes life in upstate NY-there is no life in upstate NY. There is no other way to describe.a town where you can't get a pizza delivered after 9pm but pathetic. The only reason I am not reducing the stars is because the pizza is better than anywhere else but Pavone's is contributing to flight out of this sink hole they call upstate NY. Upstate NY is really unlivable. And Pavone's is contributing to that. Wake up Manlius. Help to create a community that people don't want to flee as soon as their kids are out of school. (also, their site says they deliver til 9:30pm. Not so-apparently it is not ti l9 or maybe 8). But hey, why not stop delivery at 6 when the preschool set is finished...

I’m sad to have to give them a not so great review. We used to love eating here, but today the service and food were just terrible. The young lady burned my pizza when she was heating it up, which is ok, because I understand mistakes happen. Offered me a slice “On the house” but only had cheese left(we had already paid for pepperoni). I said sure that’s fine. She got me a cheese slice but did not give us any money back. So I paid pepperoni slice money for a cheese slice that was supposed to a on the house? Ok, well I decided not to sweat it and let it go. Then they brought my husband’s calzone out. The middle was not cooked, the cheese was still that unmelted stringy stuff that just isn’t right for the middle of a calzone. The whole time we were there, the people behind the counter were joking around about not wanting to work and going home etc. It just was a very different environment and experience than we used to have here. I doubt we’ll come back....

Been coming here for 30 years all over town. But I’m going to bridge street from now on. Manlius management just doesn’t have it together. I overtip everytime I come, but for what? They don’t crisp the wings, they put all kinds of spices over the pizza you don’t need, and they act like I’m a burden. Meanwhile, I stuff at least 20% in cash every single time i’m there like it’s a 5 star restaurant - but I’m done. I’ll go to Bridge street or Warren street but not nearly as much from Cazenovia and manlius is for the birds. “Always fresh always best” but not in manlius. Go back to Tennessee maybe. I’m done. It was better when Vinny Pavone was there. Not the Warren street Vinny, the other Vinny. For all his faults guy knew how to run a pizza joint. And...