Chatterbox Pleasantville — Restaurant in Town of Mount Pleasant

If Dorsia from American Psycho were a real place, this would be it. A restaurant so pretentious, trying so hard to be more than it is, but in reality, it's just a step above Olive Garden with equally unimpressive service. I made a reservation, and when we arrived, the man at the door--who never introduced himself--greeted us. He could have been a waiter, a bartender, a manager, or even the owner. Honestly, I couldn't tell because he didn't say who he was. He just seemed very self-important. After observing his demeanor, I'm fairly certain he was either a busboy or the owner's nephew, minding the store for the night. Anyway, he told us there was no reservation under our name, but when we showed him our OpenTable confirmation, he acted like he had never seen a smartphone before, as if the concept of electronic reservations was completely foreign to him. Why take reservations on OpenTable if you're not going to honor them? The restaurant was almost empty, yet he insisted on seating us at a high-top table even though we clearly wanted a regular one. The weird part is, we sat down at 6:15, and by 7:15, we were being rushed out the door. If you were planning to push us out in an hour, why not seat us at one of the many empty tables in the dining room that stayed vacant throughout our rushed meal? As for the food, it was a solid 2 out of 10, if you like pre-made, processed, microwave food--on par with Olive Garden. If you're looking for authentic, quality Italian cuisine, this is not the place. My Nona makes better Italian food, and she's been dead for 30 years. The only redeeming part of the experience was the drink. I ordered an Old Fashioned for $17, and while it was good, you shouldn't be paying Manhattan prices in Pleasantville. So, ifyou want to go and pretend you're experiencing a special, high-quality dining experience, this is your spot. It's a place pretending to serve great food in a great atmosphere, but that's all you're doing--pretending. The only thing they truly care about is getting you in and out as quickly as possible to free up the table for the next group of customers, who may or may not even show up. At least the busboy can show his uncle how much money he made that night. To be fair, every business wants to turn a profit, but not at the expense of making customers feel rushed and unimportant. People go out to eat for a unique experience, something they can't get at home. Your job as a restaurant is to make the customer feel welcomed and appreciated. Unfortunately, I felt neither, and the food was subpar. Enjoy the generous tip I gave you and use it to buy a clue! Maybe your regulars don't know or care about quality because this is supposed to be an "it" spot, but there are plenty of people who can tell the difference between real fine dining and...

Poor customer service and sub par food. Was looking for a nice place out to catch up with a girl friend for a early dinner/night out. The waiter was friendly at first however became rude when my gf and I were chatting and we're not ready to place an order yet. It was 6pm on a Thursday and when we asked for another minute to look at the menu we were flat out told "You need to place an order. I'm going to get in trouble if you do not order soon, because we are expecting a busy night". We were completely appalled. I have never heard of a restaurant be rude to current guests with the anticipation they might get more customers later. Honestly! We couldn't believe it. Mind you we were there till almost 8pm and it never got more than half full. We were tempted to just pay for our drinks and leave to go elsewhere. We were increadibly disgusted by the interaction.

Now for the food. I ordered the fig and goat cheese salad which comes with figs. Less than Half way through I realized there were 0 figs in the salad. I asked the waiter and he said it didn't come with figs which it clearly stated it did. After questioning him again he said he would bring me a plate of figs on the side. He did apologize to me afterwards and said I was correct that there were supposed to be figs. The salad was soooo overdressed it was wilting. Don't get me wrong it was tasty but there was soooo much dressing I was literally squeezing it off. I was soo looking forward to trying this place as I have heard so much hype but I was extremely disappointed with my experience. In the words of my girl friend this place is definitely a "one and done".

I am not one to write reviews but I starting telling some friends about what happened they all were shocked that the waiter did this so I felt it was necessary. Mind you the GM was there overseeing everything so this clearly was not on our waiter. Interesting enough I just read more reviews of people with a similar issue. A restaurant should not be...

We've been eager to try this new Pleasantville hot spot so went there tonight to celebrate my wife's birthday. As 36 year residents of the area we were happy to see a new establishment. She had the shrimp appetizer and then the halibut for the main course. My daughter and I had other dishes. Within a half hour of leaving my wife became incredibly nauseous and has had a serious bout of vomiting. I called the restaurant, more to warn them about potentially bad fish and Joe Jr at first tried to tell me that food poisoning takes at least 24 hours to kick in (that's not accurate) and that the fish was fresh today. Maybe, but it could have been unsanitary conditions, someone didn’t wash their hands etc. All I know is she felt totally fine going in and totally awful shortly after leaving. He then said he'd "do something for us when we went back". This isn't a money thing, it's about not getting sick from the food you've been served and a ruined evening. Having said that, the wait staff was fantastic and the place was packed. But that's small consolation for feeling absolutely terrible after the meal. for feeling absolutely terrible after the meal.

UPDATE: The owner apologized and did the right thing by reversing the cost for the meal. This could happen anywhere but hopefully they'll be extra careful in the future. I appreciate how they...