The Taco Project — Restaurant in Town of Mount Pleasant

Terrible experience. We ordered $200 of tacos, and the restaurant mistakenly gave us 7 fish tacos instead of 7 steak tacos. When we called back we were told by an employee “that she was only 2 weeks into the job” and that “we should have checked the receipt before we left”. After putting us on hold for 15 min, she told us that “her manager authorized her to give 3 steak tacos but not all 7 because they had already wasted a lot of money on the 7 orders of fish tacos”. I understand that mistakes happen, but when they do, I expect any reasonable business to work to make it right rather than blame the customer. They refused to refund us, and refused to give us our original order. Awful customer service. I hope the manager takes note and properly trains or removes this employee and that other customers beware before...

Disappointed. Everything started off fine but progressively got worse. The chips and guac tasted great but there weren’t many chips. They gave us the wrong order of fries but they tasted good so we didn’t bother saying anything. The steak burrito was the smallest burrito I’ve ever seen especially for the price. And then we asked for hot sauce and the guy gave us 2 little cups of hot sauce and the green sauce had a layer of fuzzy mold. My husband didn’t realize until AFTER putting it on his burrito and taking a bite. I told the waitress and she replaced the burrito which was the right thing to do but non the less our experience had been ruined. We had high hopes for this place especially since all the hype this place has received but we will never go back again. I also hope my husband...

To say we were disappointed is an understatement. We were looking forward to a night of cooking and trying takeout from this place.We got 2 steak burritos and kid’s quesadilla and burrito. The quesadilla was too crispy for the kids to consume without scratching their throats and had almost zero cheese. The kids burrito was the highlight but also the size of small lemon. The steak burritos had rice that was stale, little flavor and was packed in a styrofoam container, cut in half open face without any wrapping or foil so ice cold when consumed. We will never order from here again even though it is less expensive than other options. My husband who rarely complains about food said this was the worst thing he had...