Lizzy's Cupcakery & Candies — Restaurant in Town of New Hartford

Had called and left a message to order a cake on Thursday evening. Didn’t hear anything by Friday so went into the store. Asked if I could order a cake for Sunday and the woman rudely and abruptly said “we aren’t open on Sunday” I then said ok, can I order it for. Saturday and then was again rudely told “no it’s too late to place an order”. Maybe check your voicemails or answer the phone? Not the way I would ever treat a customer even if it was too late. Would NOT recommend! No I’m sorry we require you to order by x date explanation just short answer “how dare you come order something so...

I ordered 3 dozen mini cupcakes on Tuesday for the upcoming weekend, my order was accepted and charged online, then I received 3 emails, the first confirming my order, the second canceling my order, the third thanking me for my order, all within minutes of each other. This left me very confused, so the next day and after multiple attempts to call and speak to an actual person I received another email from Liz that my order was canceled a d ID get a refund in 9 to 14 days, this us completely unacceptable and a poor way to...

I needed to get good quality cupcakes in fun/delicious flavors on short notice for me and my husband celebrating getting married with his parents and we couldn't have made a better choice. You know how you go to a grocery store bakery and the frosting is horrible? This is the complete and beautiful opposite of being sweet and creamy and just perfect no matter what flavor I tried. Also love the pop culture stickers on their tabletop. Hope...