Junior's Bar & Grill — Restaurant in Town of North Greenbush

We first went to Junior’s on Monday the 7th of Aug 2023 on a referral by a local competing Pub who was full to capacity and couldn’t seat us for 45 minutes or longer. Much to our surprise, Juniors was quite nice. It was very clean, our table already staged, and when we asked the host that was seating us, for their best server in the restaurant, he really came through. Bella greeted us with a warm hello, and answered any questions that were asked about the beers on tap. We also inquired about 2 unique wing flavors, and she was able to explain them in a way that we could almost taste them. Our drinks arrived quickly, and our appetizer order was put in, as well as our main order. We couldn’t decide between the moonshine wings, and the bourbon barrel wings, so we let Bella choose. Needless to say, when our order of wings were delivered, there was Moonshine sauce on the wings and bourbon barrel sauce on the side so that we could try it. That’s what I call thoughtful. (Both sauces were very good and not your typical wing joint flavors). There was playful banter throughout the meal with the server, and she made sure that everything we needed was taken care of. It was a delightful experience, the food was very good, and the portions were huge. I ate dinner, and 2 lunches from my meal. We found ourselves in the same area of town yesterday, Wednesday the 9th of Aug 2023 and stopped in for dinner again. We specifically asked for Bella, and the hostess replied, “she’s very popular, let me see if she has an open table”. Fortunately, she did, and we sat at her last open table. Bella quickly recognized us, and again, asked about what we had chatted about on Monday, and we had another fantastic time with her, and happily ordered the Rib Special that was happening that night. The ribs were perfect, literally falling off the bone, to the point where you didn’t need a knife, the sides were mac & cheese, cornbread, and coleslaw. I loved everything but the slaw, just keep in mind I’m a slaw snob, and pretty much only like the recipe that my grandmother made. If the Management reads this, Bella is a treasure, and you should really be very proud to have an amazing server being the face of...

I have ordered from Juniors several times and been to Juniors several times without too much of a problem. I have ordered gluten-free burgers there before. Last night I ordered two hamburgers one with a gluten-free roll. It was stated in three different places I needed gluten-free due to a gluten allergy. Neither container was marked gluten-free, but I had changed my fries to onion rings so I surmised that the onion ring order was mine. The person with the gluten-free allergy ate the burger and got very sick and was up sick all night.

The next day I called to speak to a manager just to make them aware that they have to be more careful. The manager I spoke with his name was Josh and was extremely rude. When he first came on the phone. I thanked him for taking my call. I proceeded to tell him what occurred only to get attitude like I don’t give a damn. Never even apologized for the error. All he said was I’ll try to see if I can look into it. I was not looking for anything free. I was just looking to protect the public seeing so many people have celiac today. I don’t want to see anybody get as sick as my friend did last night. Someone needs to teach Josh how to be a correct manager, someone with a little compassion. Due to this error and Josh’s attitude, I will not be returning to Juniors. They just lost a customer who was there all the time. If you have celiac/celiac allergy, please be careful if ordering at...

Two of us got seated at the first left booth on the right a bit after 7pm on Tuesday night 05/28. We were there for 20 mins looking through all menus and not a single employee/server or anyone make their way to introduce themselves, let alone taking our drinks order, under a given circumstances that at least four employees walked pass us sitting there like we were invisible. No eye contact. Nothing.

We got up and let the hostess know that we have been waiting since she seated us a while ago and walked out with such disappointment and we aren’t the type to walk out of restaurant.

The hostess apologized and offered to get the manager. We declined. We passed that point.

If I could give it no star, I would. We understand that you are busy. We walked in knowing that it’s dinner time. We have decent amount of tolerance and understanding of service industry. It’s simple.

This could have been a great experience if only someone was coming over to say hi, to take our drinks order, to take food order. ‘Hey, I’m gonna get your drinks in. I’m all by myself for the whole section here. We are a bit busy here tonight’.

We gave you a chance. We heard good things about you but you totally blew it. So much for wanting local business. What a...