Bagels N A Hole Lot More (New Hyde Park) — Restaurant in Town of North Hempstead

Believe the reviews, these people are wicked and disrespectful. We requested and were charged an additional charge for whole turkey bacon cooked well done (burnt) and received undercooked chopped up pork on 2 cheddar cheese only omelettes (no cheddar cheese added). We do not believe or eat pork period, disrespectful. Manager originally canceled our order and instructed us to re-order in order to charge for walnut raisin cream cheese and an additional charge for cheddar cheese on home fries (2). We were charged an additional $5 for ¼ walnut raisin cream cheese and did not receive any bagels (requested cinnamon raisin bagels). We received no cheddar cheese on home fries. We even ordered lunch in which the tuna and mayonnaise was spoiled. We ordered salad and they supplied a condiment size of mac salad which too was spoiled. The man who handles "Uber" orders has ZERO emotional intelligence and refused to listen to our concern regarding the order and instructed we contact Uber and complain to get a complete refund then hung up, disgusting and disrespectful. We requested to speak with the manager directly in which he refused to put her on the phone and hung up...

How this place is still open is a total mystery to me... Came here for a quick bite at 2pm Sunday. They close at 3pm. All chairs were on top of tables. After we ordered a couple sandwiches, we took down a couple chairs to eat quick and leave. The woman behind the counter said they are closing soon. I asked what time she said 3. So I said we will eat quick and put the chairs back after. The woman behind the counter told us they want to mop and we can't sit. We walked out and I'll never go there again. I was here twice and the time before that, it took them 15 minutes to make 2 sandwiches after a 20 minute wait. Learn how to treat your customers! I will stick with my usual spot on Jericho Tpke Bagel stop. They are a few Korean immigrants who treat all their customers like gold and memorize all their regular's...

Update 3/26

This restaurant has been a consistent disappointment. The pricing seems inconsistent, varying depending on who handles checkout, despite my order remaining the same. However, the most concerning issue is with poor customer service. One long-time employee, an older, heavy-set Spanish woman, creates an unwelcoming atmosphere. She never smiles, greets customers, or expresses gratitude. If she is unhappy with her job, it may be worth considering a different work environment.

Decent bagels and coffee, but the service is not to standard.

I have visited numerous mornings around 6 a.m., where there is a line of customers, and only one of the 3/4 workers is working on the line. Customers in the store should always...