Afghan Grill — Restaurant in Town of North Hempstead

Absolutely the worst, downgrading and insulting customer service. They need to remove NY Times article from their Window as this article attracts clients but the reality is so far from any USA standards of SANE customer service. We might dealt with the same waiter that previous reviewer was writing about. First of all, we entered the restaurant and a lady told us from the long distance to come and sit, she was even lazy to walk and admit the customers. She disappeared and forgot that we exist. We waited for almost 15-20 minutes just for someone to take our order. The new waiter was a younger man with beard. My husband told him about ignoring the customers for so long and he got the following response from the waiter: “They are very busy because they have a very big catering order and they should have been kept the door closed. Question: If you are so busy with outside catering order and don’t want the customers than why you kept the door open? ?? As per waiter: They do NOT have KID’S menu. I assume they are NOT child friendly restaurant. Be open and write about NO kid's menu on your window instead of putting NY Times article there. People with smaller kids, Please be aware!!!! FINALLY, We did NOT take any food and left, when we were leaving the waiter went outside and said F-swearing word in front of my 4 year old child. F-word in front of my 4 year old child and us, this is the DISGRACE in its highest form. Hopefully, I will have more time to file complaints with some consumer protection authorities and this Disgrace restaurant should STOP their insulting practices or close...

am writing to express my disappointment regarding my recent visit to your restaurant. Unfortunately, the experience did not meet my expectations in several aspects.

Firstly, I must point out that the menu items did not align with the advertised description of an authentic Afghani cuisine experience. The samosa and bolani were served in a manner that lacked authenticity, with both items seemingly sharing the same size. Additionally, discrepancies in the billing process were noted, as we were charged for an extra salad that was not part of our order.

Furthermore, the overall presentation of the tableware, such as the utensils and plates, appeared outdated and worn. This not only affected the dining ambiance but also raised concerns about the hygiene standards maintained at the establishment.

Most importantly, the quality of the food did not justify the high prices charged. Regrettably, the overall dining experience fell short of expectations and did not offer good value for money. As a result, I cannot in good conscience recommend your restaurant to others based on this...

Nice clean restaurant with good food BUT their staff definitely needs proper training to ensure their customers return and recommend them to family or friends.They served kabobs and didn't place knife on the table to eat it. When we asked for a knife, much to our surprise, the waiter brought a chef knife. I surprisingly asked what is this? He stupidly replied, 'is it too sharp?' Meanwhile two other waiters came to enjoy joke of the evening. They laughed instead of saying sorry. He then came with the correct knife and said sorry. The food was good but after this rude service I didn't enjoy it at all. My husband checked his statement 3 days later and noticed that they had added an extra $1 to the tip. May be it was a mistake but dining here this time was not a...