Rio-Authentic Vietnamese & Steak House — Restaurant in Town of North Hempstead

My husband and I visited on a Sunday, excited to try the new restaurant.

Upon arrival, the restaurant dining room was full, and the host offered us a seat at the bar as it was empty, which we accepted. We ordered an iced coffee, spring rolls, and two bowls of beef pho.

We experienced a significant delay in receiving our order of the pho, having to inquire about it three times on the food and finally the coffee and spring rolls came. We noticed that two parties seated after us received their food before we did, which was frustrating. After waiting over 30 minutes for our pho, we requested the check for the drinks and spring rolls only. At that moment, our pho arrived. The pho's broth was mediocre, and the meat was not tender.

While we understand that a new restaurant may experience some initial challenges, we believe improvements are needed, particularly with the seating and order...

Delicious new Vietnamese food joint. I may have gone on the 2nd or 3rd day it opened, and they didn't have a couple menu items available, but the beef pho was legit, and I'm interested in trying their other beef variations, like the oxtail and back rib.

My favorite dish was the pork chop over rice. It's the best version I've had from any Vietnamese restaurant in NY/NJ, with a distinct smokey flavor; didn't need to add the fish sauce it came with. I must get it again!

The service was not great, as the waitress didn't know the menu and had to check what was available. But they JUST opened, so I'm sure they'll improve. Also they didn't have a high chair for kids.

Parking is available, but is a little awkward because they share a space with what's basically an abandoned commercial building, and the side entrance next to the empty building is blocked off. Enter from...

Ordered 3 different pho bowls and all the broth were super salty per the opinions of 4 people at our table.

Restaurant had no high chairs. Not recommended for family dining with little ones.

Restaurant doesn’t seem ready yet to be open. Menu provided were all paper copies.

No one helped us with getting seated, another guest (probably a friend of the owner) had to help us get seated and combine our table.

Pricing is a bit on the expensive side and they don’t even have steak on their menu and it’s in their name.

Gave the children popcorn at the end to take home and ordered a smoothie and they gave us 2 full cups for the...