The Batting Cage — Local services in Town of North Hempstead

I recently took my two daughters, ages 11 and 14, to the batting cages for the first time, especially as it was a special day celebrating my daughter's birthday. I had informed them over the phone prior to our visit that it would be our first experience. Unfortunately, we encountered a staff member who was quite rude and unprofessional.

When we arrived, we were told to grab bats from the wall, which was fine, but then the staff member directed his frustration toward my daughters, questioning whether they knew how to hold a bat or stand properly. He yelled out instructions from across the cage, expressing impatience and even said, “I don’t have patience for this.” I was taken aback by his behavior, especially towards my young daughters, who were excited to try something new.

Although I should have left at that moment, I didn’t want to disappoint my girls. They were looking forward to this experience, but the negative atmosphere created by this staff member made it difficult for us to enjoy the outing.

I believe customer service is essential, especially when dealing with children who are trying something new. I hope that management addresses this issue to ensure a more welcoming environment for families...

I've been going to this cage since I was in little league. I am now 30 years old living near Manhattan and I gladly make the 45 - 60 min trip back to Garden City Park to hit some balls at this place. The owner, Steve, is incredibly approachable, appreciates your business, and knows a thing or two about the game as he was drafted by the White Sox and played several years of minor league ball. From purely a baseball perspective, I objectively believe this is one of the best batting cages on Long Island. Why? Many reasons but here are a few... First, there are 3 cages so you rarely have to wait even if you don't make an appointment. Second, you have full control of the pitching machines (i.e., you can set the exact speed and aim dead center/inside/outside/high/low). Third, they're open ALL the time, even most holidays. Fourth, prices are very reasonable. And lastly, there are no gimmicky distractions like a video screen that simulates a pitcher in his windup. Instead, you're able to clearly see the next ball in the hopper come down a long runway into the pitching machine which allows you to time the pitches well. I do not have enough good things to say about this batting...

A Grand Slam Experience at The Batting Cage!

The Batting Cage is hands down the best indoor training facility we’ve come across. Whether you’re a beginner just picking up a bat or a seasoned player looking to fine-tune your swing, this place delivers. Stephen, the owner, runs the operation with passion and professionalism, and it shows in every detail - from the spotless cages to the well-organized scheduling.

What really sets The Batting Cage apart are the instructors. Stephen has assembled a team of six incredibly knowledgeable and encouraging coaches who know how to connect with players of all ages and skill levels. Each session feels purposeful and productive, with just the right mix of structure and fun.

And let’s be honest - pinball and candy after a hard-earned practice never hurt. It’s the perfect cherry on top of an already fantastic training experience. If you’re serious about improving your game (and having a little fun along the way), The Batting Cage is where...