Brooklyn Delights Inc. — Restaurant in Town of Oyster Bay

Mr. Owner, I am 72 years old and as far as I know this country still has freedom of speech. I spoke the truth and nothing but the truth. Why would I bash your company if I felt I was wrong in this matter. By far I am not a joke. I am disabled and order only on line. Never have I had a problem with doing so. You are the joke, not me.

If you think I am a joke now and a liar, wait till I post on twitter and google. There were no lies.....just dissatisfaction

I ordered chocolate rugelach from your company last week for my sons birthday. I bought him 2 boxes and some cookies for my husband . My order was above S/H and therefore it was free. My son received raspberry instead of chocolate. He did not like them so he gave them to his daughters. I called today to see what they could do for me. They told me I would have to order again and pay S/H but they would not replace them. Not the whole order but just the rugelach. Why would I order them again, pay for them again and pay for S/H? Also, their customer service department were not very pleasant to deal with. Rude, rude, rude. I will never place an order with...

Treats we’re very good....however the customer service is awful. I ordered 3 business days before I needed my products with next day shipping. Not only did they not arrive until 2 business days after I needed them but they did not reply to 2 emails I sent asking for help/refund of next day shipping charge

Reply to owners rude post: Wow....it's very professional of you to call me a liar. Potential customers can see below the e-mails that I sent. I e-mailed rather than called because at the bottom of your order confirmation it says any questions please reply to this or e-mail the address I sent my concerns to.

I did not leave a special message in the order however usually when someone pays for expedited shipping that costs $13 more than standard it is because it is needed at a certain date.

Owners did call....3 times within 1 hour when I was having dinner with my family and did not have a chance to...

I truly cant say enough about this business. Had occasion to be in contact with the owner and the only things that can be said are positive, not just about him, but his efficiency addressing and concerns of the customer, caring about the quality of the products that they offer and personal integrity. I cannot say I have EVER been so impressed with the measures taken by a business owner to address the concern of a single customer. I thank you for your dedication not only to your business, but to providing a quality product to customers old and new! You have created a loyal customer out of my very 1st experience with Brooklyn Delights Bakery and I will promote your business/products to anyone that will...