Chipotle Mexican Grill — Restaurant in Town of Oyster Bay

To whom it may concern, I am writing to express my concerns regarding the cleanliness and overall management of your Chipotle location.

It is evident that the staff members work diligently, and this feedback is in no way a reflection of their individual efforts. However, I have observed several issues that appear to stem from systemic shortcomings:

-Lack of Cleanliness: The restaurant's overall cleanliness, particularly in the dining and food preparation areas, is consistently subpar. The soda and utensil station is frequently unattended and disorganized.

-Food Handling Practices: The current food preparation practices often result in the exterior of food items (burritos, bowls) coming into contact with spilled ingredients, creating an unsanitary and unappetizing situation.

-Potential Management and Training Issues: The persistent nature of these issues suggests a need for improved management oversight, including staff training, scheduling, and allocation of duties. I understand that restaurants experience periods of high demand. However, maintaining a clean and sanitary environment should remain a constant priority. I hope this feedback will be received constructively and used to implement corrective actions. Thank you for your attention to this matter.

The only reason I even bothered to write a review about this is because this is the only chipotle in the area that I’ve grown up with all the other others nearby do not feel the same as this one and it’s a shame to see this place go to waste It is literally a ticking time bomb if a food inspector walks in there that’s it. This place will...

I would first like to mention I am not hangry while writing this review. Let me explain my review grade. I ordered a burrito with beef barbacoa. They had a soup of fat brewing. There wasn’t enough beef. They took a plastic cup(that has been soaking in it) and took some beef out and dumped the soup onto the wrap. The portion was rather small. The guac was also empty and looking sad. I should have skipped it before saying to add it. I find a place to sit down. I cleaned my spot because the few tables and all were uncleaned. I unwrap the burrito in the restaurant and my hand was covered. Not a very enjoyable experience. The other items on the burrito made the burrito very cold. I wasn’t satisfied. Food rating as two. It was edible after wiping all the fat with many napkins. Service is 3. I can’t blame the cooks for the beef issue but I can judge them on serving the stew of beef. Atmosphere is lowest you can get. One star. Half the restaurant is a wooden box and the other side is crumb city. Overall, would I come back? No. Just too many weird things taking place at this location when the East meadow location is so much better and professional. TLDR, don’t serve sloppy seconds of beef that had to been scrapes off the bottom of the metal...

bruh first of all they had to redo our order cause they were rushing everything. like girl. i ordered 3 tortillas on rhe side with the 2 steak bowls and they didn't give the tortillas to me ??????? like excuse me. girl. they messed up my sisters order and gave her queso blanco when she clearly said cheese on the side. they then proceeded to give us the bombastic side eye when we said redo it. i actually cannot with this chipotle. she also got my bowl all dirty with sauce all over the top. then i waited 5 minutes with the cashier literally standing there. this cashier was literally joking and talking to a customer. he literally knew i was there like come on. also the person making my food kept giving me an attitude. AND THEN GET THIS someone of her race came in to order and all of a sudden she turned into this nice kind person that didn't rush his order. excuse me. literally what. like literally what do u have against me im literally js hungry ordering from here. anyways that's my review this chipotle sucks 💕

the person serving me was an indian girl and this white man with the beard was...