What an horrible experience! I used to come every day since the first day they opened, and suddenly last Sunday, the unthinkable happened.
I order 3 drinks through the drivethrough, and when I get to the window, I asked to add a muffin as I forgot to order it.
The answer was: no sir, we can't do that, you will have to get in line again with your car.
I was like: what? I just need to add a muffin to my order. And the same answer was given.
No drivethrough that I go to, ever did that. If you forget something, they simply add it to your order. It's just a ridiculous rule!
You spend $18 for 3 little drinks at Starbucks, which for some people it can represent a whole day pay, and then, this is the stupid and senseless treatment you get.
Way to go Starbucks, you are giving reasons to people to just hate you.
This is what the small Pa and Ma coffee shop would have never done to a long standing customer or to any customer whatsoever.
Instead, you let corporate non sense drag you to the bottom all meanwhile keeping and increasing your price...
Read moreI came to Broadway Mall to just buy something and I want a coffee so I just walk in the store to get a coffee and I said let me use the restroom as well they said you have to buy something then you will be able to use the bathroom I told them I have to use the bathroom cuz I have it's urgent and then I'm going to buy the coffee but no they gave me a coffee I went to the restroom I came back got the coffee sit in the car and coffee is like a s* and the I spoke to the manager as well and they said we can do anything I mean it's a Starbucks standard says that if they have a bathroom a decent person is going to go inside and they can use the bathroom unless you buy something and if you buy something and they give you you got to wait to use the bathroom I mean it's a big line there what about somebody has a medical issue or something and you have to wait in the line to buy and then use the bathroom it's a ridiculous man I don't know what the manager's name but this is up I'm standing outside management please take a...
Read moreLove going to Starbucks actually preferred here more than douncan dounuts. I love how they take their time and make the drinks also very nice customer service very helpful. Also made me a baby drink whice had just milk and whipped cream he loved it...also all of our drinks was made perfect would definitely recommend comming here if you are in this location. Update 2022 Updated drinks I love matcha green tea frappe with coconut milk and sugar free syrup topped with whip cream let me tell you this is fire for those who can’t have much sugar it’s still slightly sweet but an awesome choice for a blended drink I also love their cold sweet foam like how do they come up with all of these varieties of drinks and different styles and combinations like wow amazing and most of the drinks are pretty good I have tried some that were ok but I guess different people with different taste buds would like it much better but love it here also love their chicken caprse sandwich it’s my next...
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