Stuff-A-Bagel Massapequa — Restaurant in Town of Oyster Bay

I don't usually give bad/negative reviews, but it's the 3rd time they've failed me.

1st time, I ordered a bacon egg and cheese on a croissant. I don't know if it was the cheese or the bread or what it was, but something in the sandwich was sour. The bread wasn't even warm. Not even sour dough bread seemed as sour.

2nd time, my bagel was burnt. I specifically asked for toasted crispy/crunchy but not burnt.

3rd time, today, I went on the website to check the time they closed and it said 3. I called them for over half an hour and no one answered. When someone answered, no one spoke. Seemed like they had it in their pocket and mistakenly hit answer. I walked over there and asked for a hot sandwich and at 1:45 they said the grill was closed. When I asked why the grill was closed so early if they close at 3, the 4 "kids" working there looked confused/shocked and just said sorry. I also told them I was calling and no one answered and they looked at each other and apologized again. The website should mention something about the grill closing way before closing time.

The only reason why they get 2 stars was because the bagels and wheat rolls I bought 1 time (not toasted or with anything...

I am never coming back here again… The girls behind the counter are rude every time I come in there which is quite frequently. But if someone Spanish comes in they're very friendly. All smiles and chatting away. All I got from them because I'm white is A disdainful look on their face. I'm very polite and I even tip but I didn't the last couple of times because they're Not nice at all. Will not be coming back here again ever! You lost a very good customer. Oh and listen to this… A bagel with mustard ham and lettuce was $15.61… I think they ripped me off that is ridiculous!! Also not clean… Using the same glove that they take money and then touching the food and sometimes touching the food with no gloves whatsoever. With their bare dirty hands… Ari Padilla used to work there and says it really has gone downhill. Listen to him he wrote a review. Take your money on yourself to a Better Place...Seaford bagels Wellwood bagel or Broadway bagel. They will not rip you off and they will actually smile at you when...

Hi, I have been going here for about 20 years and I used to really enjoy this place. Recently I have been noticing the lack of cleanliness. You would think with all the restaurants closing, they would take more consideration during these times (pandemic). Not once, but TWICE— I have received sour vegetable cream cheese on my bagel. And who puts cold cheese on a hot egg and serves it before the cheese even melts a little? The food that has been in the front counter fridge definitely is not as fresh as they say, maybe you should not put so much in there because it the salads and cream cheeses look dry and stale to the eye, when they once looked very appetizing. I used to LOVE THEIR FRESH LOX, but it hasn’t been very fresh lately, so I have decided not to eat there anymore.

I do hope that this place turns it around. Also these young people who are serving and taking orders move so slow and take too much time conversing amongst themselves, by the time you get your food, it’s cold. Do...