Taco Bell — Restaurant in Town of Oyster Bay

I waited to have my order taken inside. Witnessed the cashier take someone's order at the register after they had trouble finding what they wanted to order. After that I stood around for 5 minutes no exaggeration. Was asked if I ordered and said no but I would like to. She told me "I can't place and order with her that I must use the kiosk." I said "I'd rather order with you." She told me "no they don't do that." I actually witnessed with my own eyes her doing exactly this. She then told me "go to McDonald's it's the same thing there." Apparently McDonald's doesn't take orders at the register in this town. I've never been to McDonald's in this town but I also have never in my life had an issue ordering at the register at any other toco bell location including the one in Lindenhurst commack west Islip central islip.... I don't like the touch screens and I prefer to place my order with someone due to me liking to remove/add ingredients. Being told that she absolutely cannot help me place an order told me that she would rather me walk out the door then help. I don't know why she refused to help me but helped the previous customer order an item. The worst part of it all was having her talk about me in Spanish to her coworkers after I told her "I just won't place an order then." Never was rude or raised my voice. Only informed her that I've never had a problem ordering at the register at any other location previously mentioned. Then when I was told "go to McDonald's and I'll see" I told her "I go to McDonald's frequently across long island and I've never had an issue neither." Never expected to have a problem placing a simple order. Really am disappointed at how the staff behave. I didn't feel that I deserved that response as well as the comments made to each other as I was leaving. Some people who aren't Spanish can...

I have certain expectations when I obtain Taco Bell via drive-thru. Low expectations. Really, I just want my order to be filled correctly, and to be acknowledged as a fellow Human by the staff. OK, so maybe the staff knows that they're working at a Taco Bell, and they mistake my chipper "thank you" as a form of sarcasm that deepens their sense of shame at not having planned their lives properly. I don't eat Taco Bell often, but when I do, this is the TB to which I go. A good 50 percent of the time, they will succeed at failing to fill my order properly. They have one of those fancy LCD order display screens, too! So I know that what I yell into the void of the order box is, in fact, being interpreted correctly by the curt and impatient girl with the headset. Yet when my bag comes, my chalupa or my nachos will have been (possibly) intercepted by some unseen force (a demon!?) or it will have sublimated in some highly improbable way. Fire sauce means fire sauce, not hot sauce. And why is it sometimes 50,000 packets and other times it's 2 packets? It's always way too many or way too few, never anything near the amount of sauce that I'd want to use. There's a sign on the window saying something to the effect that "you don't get sauce unless you ask for it". Nonetheless they ask me what sauce I want, every time! WHAT IS THE POINT OF THE SIGN? Maybe I only get the correct sauce if I ask for it preemptively. Maybe they just don't care. I know I wouldn't, if I worked the night shift...

Ive been coming to this tacobell for 20 years. But lately they have been messing up my order and giving me meat in my orders when I don't eat meat and I specifically order from the vegetarian menu. I had recently ordered a Bean Grilled cheese burrito which was the only thing I ordered. Before the meal was handed to me the 2 women were handing the bag to each other nervously cause they were scared to give me that steak Grilled cheese burrito that was in the bag which i did not order. When i got home I checked and saw that it was steak.They clearly did that on purpose. This Tacobell also has a large man working there thats very rude and and has yelled at me more than once because he didn't have changed for a 50 and another because a bill I gave him had a small rip. There is also a Asian girl that works there that is also extremely rude and disrespectful to me for no reason. The Delco Tacobell is way cleaner they always gets the orders right and are NOT...