The Milleridge Bakery — Restaurant in Town of Oyster Bay

Save yourself unnecessary pain and anguish and DO NOT SUPPORT THE MILLERIDGE BAKERY!!! Reviews that mention the quality has gone down are completely accurate! I’ve been a patron of The Milleridge Bakery for over 30 years when it was called, “The Bread & Jam Shop.” At that time, the manager & employees were friendly & caring, prices were reasonable & all baked goods were fresh & delicious!!!. As soon as “The Bread & Jam Shop” was changed to “The Milleridge Bakery,” everything went downhill!! The baked goods are stale, outrageously overpriced & the employees are incompetent (get phone orders wrong), Celeste, the manager, is impossible to reach by phone, doesn’t return calls & recanted on her promise to credit my charge card after I had to cancel a big cookie order a day before pick up due to COVID. Instead, she told me that there would be no credit, but mailed me a gift card. I reordered my tray of cookies with less quantity than my original order plus 2 cinnamon breads to purchase with the gift card. An employee called me just prior to pick up time to ask me to come to The MB an hour later since my order wasn’t ready. When my husband brought home my order for my grandson’s 1st birthday celebration in June, the tray of cookies were a HUGE DISGRACE (smudged, stale & replaced with other cookies that I didn’t order & the cinnamon breads were also stale)!!! The foil wrapping didn’t even have a bakery logo on it. I immediately called The MB to complain & left a message for Celeste to call me back, yet she never returned my call! Only look at the negative reviews!!! They are the most truthful!!! The MB has the worst customer service & deserves...

Not very much of a selection today early morning. One staff member that was very slow and couldn’t answer any questions about the pastry. Was there 30 min while she talked on the phone. The cash register paper jammed and she couldn’t really give me prices on certain items! The receipt didn’t itemize the tuff we purchased which was $100.45. Had to bag all our stuff. There was no help there. Very slow. People walking out. Then I decided to get two loafs of bread and asked to slice it, she said the machine was broken. Have been coming there many years. Things got very small and not as good as it use to be. The worker’’ didn’t seem to care about...

So let me get this straight…. A couple of years back the cinnamon bread decreased in size by about 50% but the price stayed the same at $4 which was bad enough.

Now, they just raised the price to $7 per loaf!! And even smaller…. Per the staff: “after all the renovations, they changed all the prices”…. So a never ending tax to customers to pay for your renovations…. Keep your bread and keep the inflated prices all over your village. After 10 years, I am using my local bakery for all my business....