McDonald's — Restaurant in Town of Parma

I was at the drive through getting breakfast then they handed me my hot coffee and spilled it all over me because the lid wasn't on all the way and when I called to talk to a manager they told me they talked to their employee and said that I squeezed the lid and it got on her and me but yet it was all the way in my truck and got all over me all over the dashboard the steering wheel the center console and the girl had no idea it even spilled I actually had to flag her down to get her to get me napkins to clean myself off she had no idea what had happened but the manager told me that they said they both checked the lid and it was on and that it got on them too if it would've gotten on them They would have immediately turned around and handed me napkins and said i'm so sorry but they didn't I am completely outraged with this I will be...

One of the things I judge a restaurant on is the the state of their bathroom. Most McDonald's bathrooms need some TLC and this one was no different. What was great on this visit was my interaction with one of the young cashiers. She was very nice. She was very patient. I wanted a McCafe but I can't have caffeine. So I asked if it could be made with decaf? "Well, not usually but we'll give it a try." So basically we a la carted my cafe drink. "Let's see you want decafe, hazelnut flavored syrup, no shot of espresso, whole milk, whipped cream, chocolate drizzled on top." Honest to goodness that turned out to be the "best cup of coffee" that I've had in ages. It was delicious. I really wish that I had gotten her name. I would have called to thank her personally for her effort. I was there on 10/13/18...

Order a #7 which is 2 cheeseburgers meal ordered 2 of them one with extra pickles on both cheeseburgers, the other with ketchup& mustard only. It took them 15 mins to get order right after I repeatedly told them 10 times they thought only 1 cheeseburger came with It, which clearly says 2, after getting that clearer up, they still messed up the entire order, no pickles on one, a plain hamburger( obviously we ordered the cheeseburgers meal) not one had extra pickles the one that had any had one the size of a dime. And needless to say none with ketchup & mustard only.. Asked for drinks no ice got ice. Sent it back still came back the same way.. Decided to just go kids were beyond hungry, they obviously were to confused to get...