Going to Be Fair, the ice cream was Excellent, But No tastings, I understand not âgivingâ your product away, but even if they said âa quarter, or fifty cents a tasteâ Iâd understand that, But What brought two groups in tonight was the Orange Cardamom, We so wanted to try it, but if itâs off putting or not as good as you hoped, who wants to invest a thousand calories or whatever of their daily diet Here and pick something they donât like, Or didnât like and then have to throw it away, Even if they did dollar tastes, Iâd have been ok with that, Every single other place weâve tried along the Erie Canal offers them, and weâve all had nothing but wonderful things to say, The guys behind the counter were exceptionally kind, we even tipped them ten dollars, But we even Heard the family ahead of us ask âcan I try a bite of this to see if I like itâ I didnât think I Heard them correctly so I asked too, But itâs kind of common practice, because it is such a big investment calorically of your days worth of fat and sugar that when you pick, You want it to be right, so, I ended up opting for some safe bet like everyone else, it was a disappointment and looked so forward to visiting this place, it was good, donât get me wrong, but unless youâre just happy to dump whatever down your gullet or be willing to waste, rebuy, and go back if you didnât, Skip it and go with the gelato place down the road everyone talks about, This place was nice, good quality, and weâre not bargain shoppers at all, and donât expect âfree-biesâ we wouldâve happily paid for samples, just to know if it was worth going all in on a flavor, anyway, we read the menu and reviews for this place since yesterday and have been so looking forward to coming by but would never go back for...
   Read moreThe positive: The quality of the ice cream is amazing. I got a milkshake made with 4 scoops of ice cream, my choice. I did 2 black raspberry and 2 vanilla and it was incredible. There are lots of flavors to choose from, their website lists them with certain flavors in their shop daily. Plenty of parking across the street in the parking garage and a small park nearby that faces the canal. The seating is limited outside as well as inside, I imagine on a busy day you would either need to take it to go or eat it on the run. The staff is nice and cheerful and make sure your order is correct.
The negative: Very slow wait time. There were 4 people ahead of me with 2 people working and I must have waited 10 minutes just to order. I tried to order a Creamsicle float and the girl asked me what that was and after confirming she went to see if they had any orange soda in stock and they didn't. After moving down the line to the check out I noticed a case of orange soda on the floor behind the counter. The price is a little high, $7.50 for a milkshake but considering the quality I would be willing to pay that amount for a special treat.
I would go back again but am hesitant to on a nice day because I think I would have to wait upwards of 30+ minutes to get an order of ice cream if it was busy. The seating also concerns me as there are only a few tables in the park and inside. But overall the quality was really good and the staff was nice and I did have a...
   Read moreThis place is fantastic! Not only were our treats amazing but the staff were wonderful and the place is so cute! Our crew of 5 had 3 with celiac and Mikey who helped us (I would assume is an owner or manager because he clearly loves his job) was so gracious and accommodating. This is rare for us to not seem like an inconvenience and to have someone who seemed pleased to be able to help us and others with food allergies. He was so patient as we wrangled 3 kiddos and figured out what everyone wanted. He suggested a modification in order to please a celiac kid and really made her feel great. They had 2 different gluten free cones which never happens! With celiac, soft serve is typically the only thing we can have and often feels disappointing but their in-house made soft serve was incredible! It wasnât settling at all and I would continue to get it even if I could have the flavored ones. We recently went to the other ice cream shop by the bridge (with only one celiac person) and the experience stunk. I definitely felt like a nuisance when I asked the staff if they had anything GF for me to get and was handed a package to read myself. Mikey clearly works to make everyone feel included and welcome- and goes the extra mile to see smiles on all faces! Thank you...
   Read more