Went for an interview and had a meal Entire staff behind the table gave me a dirty look while making my food after I waited over thirty minutes maybe an hour for an interview. Then staff is talking badly about customers... Food sloppily thrown bare inside of bag with aluminum foil not even covering the stacker so it's coming out spilling everywhere as i pulled it out. Why are you angry at me or anyone else when we the customers are why you have a job and you had one customer per ten minutes? 10/14/24
4/24/25 Went in to grab a quick bite to eat Half scoops of vegetarian items? 3/4 scoop of the steak that already cost $2 extra then 10 tiny little pieces(about ahalf scoop, not consistent at all) in the second scoop asked for that would've cost a couple extra too. Dude makes a totally fine human accidental mistake by ripping tortilla slightly and then proceeds to dump the whole taco dropping bits of everywhere instead of just wrapping it with a second and throwing it on the flattop like a trained employee. Lost about $3-4 worth of food as he transferred tortillas so I just left and got pizza. No way am I gonna pay that much money for Moe's when your people are treating our food with so much disrespect. I went and got a $40 pizza after, it's not about the price. It's about he worst customer service I've ever seen in a restaurant. My grandmother got food poisoning whenever she came here and I never believed her this place was bad but it is pretty bad. I...
Read moreI recently had the pleasure of dining at Moe's Southwest Grill, and I must say, it was an exceptional experience from start to finish!
First and foremost, the service was outstanding. The staff greeted us with warm smiles and made us feel right at home. They were attentive without being intrusive, ensuring our drinks were always full and that we had everything we needed. Their knowledge of the menu helped guide us through our choices, which was a huge plus for someone like me who appreciates recommendations.
Now, let's talk about the food. Moe's truly shines in this department! The flavors were vibrant and fresh, from the perfectly seasoned proteins to the homemade salsas. I tried the burrito, and it was packed with generous portions of ingredients that made each bite a delight. The variety of options allowed me to customize my meal exactly to my liking, and everything was beautifully presented.
The atmosphere at Moe's also contributed to a wonderful dining experience. The colorful decor and upbeat music created a lively yet relaxed vibe that made it a great place to enjoy a meal. Whether you're dining solo, with friends, or as a family, the ambiance is inviting and fun.
Overall, Moe's Southwest Grill offers a winning combination of great service, delicious food, and a fantastic atmosphere. I highly recommend it to anyone looking for a satisfying meal in a vibrant setting. I can't wait to return and explore more...
Read moreHow does eating a charcoal burrito sound to you ? How about a charcoal salad ? That's what my wife and I had. Either the beans or the rice was charred to a crisp and they salvaged the rest that looked OK to serve the masses. Maybe they'll just think, as I did while eating the majority of my food, that it's a new smoked flavoring. OK, so someone made a mistake. While still burping charcoal, I wrote corporate, who relayed my message to the district manager. The DM apologizes and insists they have got it right now so we can come back. As an incentive to return, the DM asks if we are members of the Moe's rewards club so he can give some extra bonus points. Nope, NOT my wife or am I, are reward members. I wrote back with an email to tell the DM , we were not reward members and that was the end of discussion. So.....tainted food from the servers and a basic insult from the District Manager at Moe's. Yell "Welcome to Moe's" all you want at the door, but your charcoal tainted food and insulting management are two strong strikes that do not resonate...
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