Dunkin' — Restaurant in Town of Smithtown

Manager was very very unpleasant had a very angry look and could not hear what she was saying to me hard to understand accent, then I realized she was asking if I wanted a bag for the donuts I said do you have a box she said no so then why are you asking me if I want a bag am I supposed to carry out 6 donuts in my hands? She was so nasty and rude that I took my coffee and donuts and quickly left and forgot to wait for my Bacon egg and cheese croissants I looked up the store when I got home so I could call because I paid for the sandwiches but the number on the web site for this store does not work it says the number is out of order and it is to far to drive back today so I HOPE the manager remembers or believes me what happened so I can get my money back or new sandwiches when I do go back that way ....She was very unpleasant and rude like she hates having customers and I have no way of getting a new number to...

Maybe management so do a self check and look at the reviews. I have been coming to this location ever since it opened and won't be coming back. Over the past couple of weeks the customer service is terrible and the employees just don't seem to care. Just this morning 7/4 I was charge $12 for an ice coffee and a muffin. Mistakes happen, no problem but the cashier didn't apologize or recognize her mistake,I had to carry the conversation, terrible. I won't get into the quality of food because that seems to be a standard for all Dunkin donuts, it is what it is. I hope they make a change and realize the importance of good...

The morning manager who is a woman and is there through the weekdays is extremely rude and unprofessional. Never really say much to her but my order was incorrect one day and I explained to her that I did not order my coffee this way. She refused to look at my order on the app and told me that’s what the receipt says so that’s what I get. I literally was talking to the wall when another employee was kind enough to give me what I ordered. The fact that she holds the title of a manager is disgusting cause she has no social skills what so ever. She’s a miserable woman who needs to get another job if...