Simply Sushi LLC — Restaurant in Town of Thompson

Extremely disappointed in this place. The customer service is horrible. They're so extremely disorganized and their system is so archaic. The prices are very expensive because they're kosher. But they get the order wrong all the time. I've gone twice this year the first time they made the sushi wrong twice I had to remake it. Any normal establishment would have given me the food free at that point. I decided to try again everybody can have a bad day. I order my Sushi skinny which means brown rice and half the amount they charged me for skinny and then they charge me for brown rice. When I brought it up I was refunded my $1. I didn't ask 3 times for a bag to put my to-go order in I guess I'm just going to carry all that stuff out on my head. I think that this business really just takes advantage of people for 3 months a year. I don't care if you're seasonal business or not you're expected to give a value or something to give some service you're expected to give some minimal effort to do a decent job. I really think these people should be embarrassed...

Unfortunately, very poor experience. I think the attitude of "we're the only show in town, they'll come anyway" has made this place quite cocky. They're amazingly fast to take your order, promise things they cannot deliver, took over 35 minutes to warm up an already preprepared piece of fish @ a rather pricey price of 25$ and then when we told them we really needed to leave, they threw it into a bag sans silverware, condiments, or the side dish that was supposed to accompany it. Left the sweetener out of the coffee, no wasabe or ginger accompanied the sushi dish, & got quite an eye roll when I went back in to request it. I wish they would just be honest, not run to take everyone's money when they obviously cannot meet the demand, & treat people menchlech. Disappointed beyond words...& Hungry on the 3 hour...

one of the worst experiences ever #1 NO INDOOR SEATING #2 the food took forever to arrive. my friend ordered and omelette sandwich and it took 40 mins unti she got it #3 the trays were really dirty #4 I ordered a cooked salmon roll and it was made with canned salmon ( the guy on the phone denied it) it was also thrown away #5 2 of my friends ordered salads. the lettuce was wilted and the tomatoes were overripe. both salads were thrown away as they were completely inedible. each salad was close to $20 (the pic doesnt show how bad it really was) i called into the store and we werent offered any compensation/replacement/ refund whatsover DEFINTELY DO NOT RECOMMEND THIS PLACE!!! MAJOR DISAPPOINTMENT ESPECIALLY SINCE I WAS TREATED BY MY FRIENDS FOR...