This restaurant has potential to be great but they need to learn basic customer service. The Indian food was delicious, which is a shame because I had unresolved issues with my visit. In spite of me visiting the restaurant late enough in the evening that there was only one other table being waited on, my dinner took forever to come to me. Once I had my food, if I had to ask for something it took forever for me to get it! Like 10 minutes on average! This is unacceptable, especially when there are almost no patrons to serve. Taking forever to serve me paired with the fact that I had to keep asking for stuff I needed, I kept getting the feeling they wanted me to leave. I had to ask for wine refills and a dessert menu... Without asking me if I was finished eating, they brought me my check, that is when I practically had to beg for a dessert menu! It was like "Here's your check what's your hurry?" Right? LOL And it took another 10 minutes for me to receive my dessert menu... When the dessert menu finally came, I chose Indian Chi tea and requested that they hold the dairy (milk and cream) from it for me. Without asking me, Lipton lemon tea with a lemon wedge came to my table. "This is not what I ordered" I said to the waiter. "Chi tea no good without milk" was my reply. "You try this, you will like it". I said again "This is not what I ordered though". "Try it and you will like it" he repeated back to me. "But I ordered chi tea, please bring me chi tea with no milk" I said with an agitation in my voice. "Chi tea is no good without milk, you try this lemon tea and you will like it". Finally thoroughly disgusted I replied "I like chi tea without milk, only sweetened with sugar". My waiter's last response was "Chi tea is no good sweetened with sugar, only good served with milk". To which I replied and demanded that he bring me my bill, I was finished arguing because I know what I want, and I didn't want lemon tea forced on me instead of Chi tea. I order Indian chi tea all the time sweetened with no milk, my waiter was mistaken and wasn't listening to reason. When I order it else where it always comes sweetened, so holding the milk should be easy.

My last issue was unruly children screaming interrupting my dinner. There was a group of people in the other room of the same establishment having some kind of an event. It was a large group and there were children. Apparently the adults kept socialising and the children grew restless. The children went outside where they acted like wild dogs, screaming and yelling and banging on the glass Windows directly behind me. This is a horrible way to enjoy a meal. No waiter or waitress our manager went outside to calm the children. They got worse. At the height of their wildness several of the children had found orange cones in the parking lot and they were holding them to their mouths and using them as megaphones. They were aiming them right at the windows behind me and screaming loudly. Again, at no point did any of the staff go to the parking lot to calm the children, they acted like they didn't even hear the commotion, as if it is an everyday occurrence or something.

Beware eating at Saffron Indian Cuisine! For me, I'll never be back in this lifetime.