Tracy Thai Restaurant — Restaurant in Tracy

By far, this is the best Thai restaurant in Tracy.

This evening, we had supper at this restaurant, which we have dined on numerous previous occasions.

Upon entering, we were received right away and seated at a corner table.  The inside of this restaurant always reminds me of Hawaii, because the interior décor has that Polynesian appearance.

It didn't take us more than a couple of minutes to decide on what we wanted to order.

When our server was welcoming and took our order but when I asked her what type of "soup" she could recommend, she said, she didn't know.

We ordered the crispy Egg-rolls as an appetizer for starters, along with Prawn Pad Thai, Prawn Fried Rice, eggplant, Chicken Curry, and another Chicken Appetizer.  "Can you tell, we like chicken and prawns?"

The crispy egg rolls came first and as advertised, they were crispy, well cooked and pretty good.  The Egg-rolls came with a fish dipping sauce or at least that's what it tasted like but milder.  The sauce really complimented the Egg-rolls and gave it a little tangy sweet flavor.  It didn't take long to finish the plate.

Next came the Chicken Curry followed by the Prawn Fried Rice.  I thought the curry came out a little thin on the consommé side, but there was no objections in the flavor.

The Prawn Fried Rice was delightful but then again, I've always been partial to fried rice.  The next dish was the Prawn Pad Thai, which was another wonderful dish and went well with the fried rice.

Our server was attentive, replenishing our glasses with tea and beverages. We enjoyed the rest of our meal.

Our bill came out to $93.00 and some change plus tip and the overall dining experience here for the thirtiest time in as many years was very enjoyable.

Everyone one of the dishes were prepared well and no one conveyed any criticisms.

We will continue to dine at this...

We didn’t have a great experience during our visit. The restaurant closes at 9 PM, and we arrived at 8:15 PM. While I understand it was getting close to closing time, it still felt early enough to expect a welcoming atmosphere.

As soon as we walked in, we were told—before even being seated—that they were closing soon and we needed to order immediately. The tone and expression from the staff made us feel like we were an inconvenience.

Once seated, we were again told to place our entire order at once. We did, and to their credit, the food came out quickly. Unfortunately, the quality was disappointing. Aside from the spring rolls and basil chicken fried rice, most dishes were below average. The pineapple fried rice was soggy and tasted like it was made from leftovers. The mild pad Thai was unexpectedly sweet, which didn’t match our expectations.

When we asked about dessert near the end of our meal, we were told the kitchen was closed. Throughout the visit, we were repeatedly reminded that we had come late, which made the experience feel rushed and uncomfortable. We left around 8:50 PM, and there were still other diners present.

I understand the need to wind down near closing time, but arriving at 8:15 PM for a 9 PM closing shouldn’t result in such a cold and unwelcoming experience. The food didn’t make up for it either. I hope the restaurant considers improving both customer service and...

We had a disappointing and rude encounter with a staff member at this establishment. She is an Asian woman with short blonde hair and was blatantly condescending and discriminatory throughout our visit.

When we arrived, we were seated near the entrance, which was fine, but the way the chairs were arranged left barely any legroom. To make it more comfortable, I adjusted the chairs slightly. Almost immediately, she approached us in a harsh, scolding tone, saying, “Don’t do that!” as if we were misbehaving children. When I asked why, she couldn’t provide a clear explanation.

As our visit continued, we noticed a stark contrast in her behavior toward different customers. She was notably warm and friendly with Caucasian patrons but smirked at those with a similar skin tone to hers. She also repeatedly gave us disapproving looks, as if we were doing something wrong.

This establishment desperately needs to improve its customer service standards. In particular, this staff member requires extensive training in professionalism, respect, and proper customer...