Round's Restaurant — Restaurant in Traverse City

I'll start off by saying the good, I got the half pound burger, not the best burger I've ever had but I was happy with it, and our waitress for the most part was very friendly. The bad, my fiance ordered the biscuits and gravy with american fries, first her order was placed in the window along with the order before us and we were told that they are not allowed to serve any of the food til all the food for the table is ready, so her food sat up there for awhile, that when it did finally come it was cold, the american fries are not american fries, they simply boil a potato and mash it into some pieces, we were told that's how they come because the elderly people that eat there like them like that and we needed to specificy that we want normal american fries when we go out to eat (but they did take them off the bill) only other complaint would be that the biscuits and gravy was just one little tiny biscuit with some gravy drizzled around it for almost 8 bucks, definitely was not worth the money. Half of the experience was good, if I had just gone there by myself and ordered my burger I would have had no complaints, but the job they did with my fiancé's meal was...

Went here last year and it was absolutely great. Went this morning with my family and before we even sat our waitress was already rude. Was very short and unfriendly. Never introduced herself. When asked for recommendations had nothing else to say other than …I like it. Took almost an hour to get food after coffee and even the table next to us asked about their food and ours to the waitress. As soon as the waitress went to talk to the cook around the corner we had food in a few mins but it was cold, eggs were all over cooked, potatoes raw, gravy cold. We ended up eating as much as we could manage anyways because it took so long the first time to get food we didn’t have time to reorder. Waitress came back around to ask us how it was and we really didn’t have much to say. She offered a sorry and a reorder. And then went to her coworker to tell him about us. Overall very uncomfortable service and experience. Not sure if she was having a bad day or something… unfortunately now my family all has upset stomachs as well. I’m just taken back from the...

Rounds was amazing! We were traveling (from Canada and Chicago) and were meeting up for lunch. We chose Rounds and so glad we did! We had a party of 5 and they were really busy when we came in. They quickly cleaned off a table and sat us. I had to ask about the name and thought maybe it was because of the counter in the middle of the restaurant. Our waitress was awesome and super attentive. She explained that the restaurant used to be a circle before the expansions and even brought over a picture of what it used to look like! The food came out quick and was delicious. As we were leaving we noticed we were the only ppl left in the restaurant and realized they closed at 2pm and it was 3! The entire staff were very friendly even though they must’ve been annoyed we kept them over an hour but not one of them mentioned to us they were closing! Amazing. It was the best dining out experience any of us have had in a while! Thank you so much for your hospitality. We will definitely come back to visit and highly...