Subway — Restaurant in Troy

I would say avoid this location if you can help it. The last time I was here - it was during the night and it was an older gentleman working solo on the night shift. He was swearing up a storm, gave nothing but attitude when you walked in, and said out loud that he was sorry for his bad attitude but the other employees left for the day and he has to fill all these orders by himself and hates this job.

He said that there was about a 15 sandwich wait in front of me. So instead of waiting for him to take my order while I was standing in front of him, I did an online order AT THAT LOCATION to get Subway's Buy one get one half off at a foot long and that set him off.

I advised him that that is my order that I am waiting on since it is cheaper that way if I am going to have to wait for all these sandwiches.

He swore up a storm in the store and talked about how much he hated his job and that just left a sour taste in my mouth to come to this location to get a sandwich.

The sandwich was also done incorrectly since he already had finished with other sandwiches.

Please staff this location during night hours with at least 2 people or check when busier nights during the weekday happen to staff this location.

I would say - do not come here if you can help it. The staffing here is unfortunately not good and usually understaffed - 99.999%...

This is my favorite subway, ❤️But today I had a bad experience with an employee by the name of Cherrelle.👎🏾Again😩 This is why they are getting a one star today . She made my sandwich with an attitude, she rushed me through the preparation of my sandwich, when there was no one else in the store, The sandwich was not good and it didn’t look good I got a turkey Italiano, with bacon, she placed the bacon on my sandwich when it was full of grease still, she gave me four pieces of turkey on a foot-long , she told me how she was going to make my sandwich. I asked for more turkey minus the salami, she told me she gave me more pepperoni than turkey. She didn’t consider the customer, and ignored what I wanted and how I wanted my sandwich prepared. This is not the first time this young lady responded or prepare my sandwich, in this way, uneatable‼️ Her customer service skills are very poor👎🏾 Try not to write A review about her but this then happened more than one time. Everyone else I came across as a...

No high chair: the whole time I was sitting trying to eat I was making sure my 10 month old didnt fall on to the floor .

Server jacked up my meal big time:

Came in with a four year old. I usually get a foot long and split it with her. I started a six inch and when I realized it I was like dang I meant a foot long but it's okay I'll order her a kid meal instead. She grabbed a foot long and started transferring things over before clarifying what I said and with a long line behind me I didn't want to make things difficult.

So instead of one six inch and one kid meal or one foot long I paid for a foot long and a kid meal.

No changing area for kids ofc. Not family...