Carl’s Jr. — Restaurant in Tulare

Dear Lord.. where to begin. First one soda machine doesn't work and they explain to you that you need to push a button. No really? Doesn't work. I got fried zucchini which was absolutely horrible. Too much seasoning in batter and the batter tasted old. Kids got chicken stars and fries. They were starving as they slept through lunch and it was now dinner. We were curious bc they weren't eating it. So we tried it. The best way to describe it is the taste you get when you get your dog's hair in your mouth. My husbands burger was not tasteful at all. The fries were dead cold and stale like they were the fries from yesterday. When we arrived no one would take our order. As two employees talked to each other and the other on the phone. The person that ordered a super large order after us got their order before ours. Super rude employees. Take the time to drive across town to the other location. Or just eat somewhere else. Oh and I heard them say that the customers in the drive thru drive away.. they had been waiting for their two sandwiches only order for too long.. someone needs to step in.. it's bad when kids who love fries and chicken won't touch it and the parents won't touch it. $30 down the drain. We just left it bc it was...

For barely ever being busy at this location they're super slow at taking orders & getting your food to you in a timely manner. I've had the last straw with the employees at this location. The lady who took my family's order was extremely rude, inappropriate & unprofessional. She saw us come in, didn't greet us but walked away to act like she was busy but no one was inside at all or in the drive-thru. After some time past she finally walked up but boy was her attitude definitely not welcoming or ok in any way at all. She gave us a few eye rolls, rushed us to order (even though there was still no one inside or in the drive-thru), refused to allow us to get the specials that they offered because she claimed those posed on their windows were old & no longer available (however we get emails & saw the promotional advertisement commercials they had so this makes no sense at all), the chicken was undercooked & a bit cold, the hamburger meat had a funny smell, the onion rings were overly cooked, there was no chicken in the taco salad & she still added salsa even though we said NO salsa, & we were missing the star...

Overpriced. Food preparer did not wear any gloves while handling food. And food quality was no good. Old fries, burnt patty. ( To the owner-I saw your response and tried to copy and paste like you suggested, but took me nowhere. Try to respond again and leave a contact that will actually reach you if you care. Since you don't want me to contact you directly, I will state it here. Customers are not a priority to you. It's obvious that money is your only motivation. That also explains at lunchtime that I was the only one in your resturant. That says alot. Your resturant cleanliness, quality of food and service and price of your food is the reason you have no people in your resturant. Consider retirement while...