Sushi Train — Restaurant in Tulsa

A cool concept, worth trying but just above average.

Would have given it 3.5 stars if possible.

Those of you who follow my food reviews know that sushi is my kryptonite, I love some good sushi and sashimi. It is kind of eerie sometimes how I just get this tingle, some would call it a sixth sense, when I am out and about. Somehow, someway I just know that there is a sushi place near.

I have been to sushi train numerous times and at various times of day. First off, I do love the concept of the train. This was the first city I saw this in and really loved the idea of being able to try out different types of sushi without having to buy full rolls, I could see this adapted to other "genres" of food as well.

For the most part I have liked what I have tried there and will say that I do like having the choices available. So why the "above average" comment at the start of the review? Because there are times that items seem to sit before they get to hop onto the train for their ride around and for the rest of you who like sushi I think you will agree with me that one of the most important factors of freshness is just how quickly that sushi is served after it is made.

That is one of the biggest draw backs of sushi at a buffet (which this is not, but I am using as a reference), it tends to sit around. I have never timed how long the sushi sits at the window waiting to go out onto the train, but I know I have gotten some that has sat at room temperature too long to really be considered nice and fresh. This doesn't happen often ming you, if it did I would be giving them a bad review and never gone back and I am not doing that. I will return to them again in the future.

Customer service is generally good, a few times it has been lacking but for the most part it has been good. Facility has been clean, no complaints there.

In summary, do I think they are worth trying out? Sure I do! The value is there for what you spend especially in relation to choices available. If they could get their timing a bit better, that would really put them over the...

I once loved this sushi restaurant, so this review is personally conflicting. I recently went there last night and I have no idea what has happened to the customer service. To put it bluntly, If you don't personally know anyone that works at sushi train you shouldn't go there It's a clique-ish place, if you're expecting to be greeted at the door you shouldn't go there, if you are expecting a nice experience at a restaurant you should probably go to a different place. The only reason why I'm giving them a 2 star is because they had a decent waitress named Nikki, and the fish was good quality. I don't know if it's a new thing but they don't serve their sushi with wasabi or pickled Ginger anymore or maybe they were just trying to let us know that they didn't want us there. They no longer serve beer even though it's still on their menu. Over all the place left me very uneasy It's felt is though you're being watched but not being served. If I had a choice of going back there are going to the grocery store, I'm going to the grocery store. This is not the type of restaurant that you go to for the restaurant experience If you're expecting that, then you're going to be disappointed, it's better to just get pick up from a place like this. The hostess in the pink hoodie didn't seat us, or give menus I had to go and get them myself. When she finally came over to ask us if we wanted drinks she had a very cold and annoyed demeanor. To sum up everything good about the place The Décor was very down-to-earth, the food was alright, and Nicky was a...

The sushi is typically good and I enjoy having the variety at a decent price. The waiters/waitresses are generally friendly, I would say the waitresses are more attentive to your needs than the waiters (the guys seems to be a little clueless/lost and unfortunately it makes the customer service experience poor). I would also suggest grabbing a menu so you can read ingredients in the rolls on the train as it is difficult to read the ingredients on the tag as the train passes, also sushi followed by a 'T' on the menu is available upon request as a train portion (just an f.y.i) . Overall experience has been up and down lately, there are good days and there are bad/off days. Our most recent visit wasn't very great, in between lunch and dinner, hardly any of the sushi was labeled on the train so it was a guessing game on what ypu were getting (the sushi chefs were busy prepping for dinner so they werent available to ask what each roll was) the waitresses weren't in yet and the guys serving our table just aren't very warm and not very helpful, that and we ordered two rolls from the menu and it took 10-15 mins for one roll to show up and the other roll we thought would never come (almost 30 mins and it was slightly different than described on the menu ( not sure if we will continue visiting since it has been so hit and miss lately).Although I never considered it a top contender for best sushi in town, for the variety and price it was good, it sucks to see a place we ( my wife and I ) enjoyed fall short of expectations set by...