Literally never going back here. Band was wonderful, sound system sucked. Disgrace to the band if you ask me. We ordered two drinks and two entrees, about $60 with tip which isn’t bad as far as prices. My issue is that even after ordering all of this I asked for a glass of water and was brought a bottle of water. The waitress tells me she can’t bring me a glass of water because it requires they use their signature cups. I asked for a glass again and she said her manager wouldn’t let her give me water in a glass with ice without charging and my only choice for water at this place was a plastic bottled water. Why in the world would you do this to someone spending $60 at your restaurant? That tells me literally everything I need to know about the culture of this management. I would absolutely understand not giving us free water if we weren’t getting any food or drinks but since we were already paying customers I consider this disrespectful of our patronage. Water should be free no questions asked. The food was just ok, nothing to write home about and lacked flavor. In addition to that, it took a long time to even be greeted after sitting at the bar; the bar tender was very sweet but seemed very overworked and fearful of management, also tells me everything I need to know about how they treat their staff. We were planning to stay for several hours and spend probably much more $ but left after that. Never spending my...
Read moreWe ate here for the first (and last) time on a Friday night after work and were really impressed with all of the outdoor seating. The service was a little slow, but our waitress was very nice and attentive once we finally were noticed. However, the food was over-priced and we had the absolute worst nachos (for $15) that I have ever had. A large pile of chips with barely any cheese or flavorless chicken, which were both hidden with a huge glob of sour cream. How do you mess up nachos? The veggie tray with hummus was good. One person had a burger and said it was cold and didn't have much flavor. We didn't receive an itemized ticket, so we have no idea how much any of the drinks cost. This might be a good place to hang out, drink beer and listen to a live band...but the band would have to be really good to entice us to go...
Read moreIf I could leave a -10 review I would. The bar tender insisted that our table did not pay for my tab and held my things hostage when we indeed paid our tab. I advised the lady all tabs were paid and she still did not give me my things back. I told her to go look- she didn’t find anything and said oh well I guess it’s fine…. Girl what?? Nah find the unpaid tab that you are 100% sure we didn’t pay.
I then tried to tell the lady that took the payment to let her coworker know that we paid and she said oh I don’t remember? Wait now…… this place is wild and unfair.
I did speak with the manager and she was apologetic and very nice which I appreciate and calmed down. But if you want to be accused of NOT paying your tab when you in fact did then go ahead. But to me, it is very poor customer service. We will...
Read more