Wendy's — Restaurant in Tumwater

Be careful on who serves you! I was in the drive-thru and made it to the window around 7:10pm. Everything was going good and the guy was really sweet giving me everything. I told him I know they are busy and i am sorry, but the sauces got switched up in the frosties. He went to remake them and I hear the girl with long red hair say "Did I get them wrong?", then I hear her go "OH WELL, I DON"T CARE!" before the guy said "Don't say that to them!". It kind of threw me for a loop. I didn't say anything, but man, I feel bad for future customers that have to deal with that worker. I debate on being a karen and calling to let the...

I normally avoid new establishments right after they open a new location, but it was late and hunger brings out laziness at times. This location has been open for three days now. 30 minutes before closing, I saw no cars in the drive up. Pulled in to order my food. I was greeted by a very friendly and professional voice. At the window I was greeted with a cheerful voice and a beautiful smile. Meet Samantha (the manager), who from all that I witnessed in the brief time, runs her restaurant efficiently and perfectly. Food was fresh, made to order, & special requests were not an issue. Gold star Tumwater...

The food is okay/good, but they have this AI taking the orders through a digital screen that is hard to read in direct sunlight, and it often/always gets the order wrong. I have to repeatedly tell it what I want and correct it before I can get the order right. This has happened every time I come here, and the first time I came they didn’t catch what was wrong with my order until I talked to a person at the pay window - took them a few minutes to override the AI and fix it. Then they forgot to give me my drink. The third I’ve come here (why I’m writing this) it never got my drink right and I...