RG's Mexican Grill — Restaurant in Tuscaloosa

My family and I recently visited RG's for dinner for the first time. Despite trying to dine there previously, finding they changed their hours or were closed for an extended time. We finally got a chance to try the place out, unfortunately.

There were no other patrons dining in or picking up food during our entire experience.

When we ordered our drinks, my husband ordered a Dr. Pepper first, our kids ordered, then I also asked for a Dr. Pepper to be told they only had diet. Neither my husband nor myself drink diet. I guess it's a good thing she said something after I ordered Dr. Pepper, so my husband wouldn't have had a surprise when he received a diet beverage. We switched to Mt. Dew.

When they brought the chips and salsa to the table, they were very stingy with the salsa. It did seem homemade, but there was very little of it. We also ordered some cheese dip. To our dismay, it wasn't even melted all the way!

When the food arrived, the taco salad was sitting in liquid. I have never received one in such condition. The burrito was enormous, but lukewarm and lacked flavor. I would prefer quality food over a large quantity of bland food. The chimichanga was warm, and the steak was flavorful. But this is not enough to bring us back, considering the bill was $75. Which we did not see once, because the credit card machine was down and we offered to pay in cash.

There was no atmosphere. Save for three pictures on one wall, you wouldn't even know you were in a Mexican restaurant until you saw a menu.

Our family is always excited to try new restaurants and add to our list of places to go when we want to treat ourselves. This experience was no treat. For a $75 meal (not including tip), we will...

Awesome place! I reviewed their memo on their website and called to place my order. Great customer service on the phone, was patient with answering questions. They just opened but the flavor is there and the customer service is amazing! I frequent another Mexican spot close to here but the customer service there has been getting bad for pick up orders. But this place was very nice and quick. The lady had Everything packaged that I needed for my order without me having to ask for it! It taste so fresh and seasoned! The verde salsa is HOT! Be careful with it lol but I’m happy to have more...

I ate here for lunch on 1/24/2024. RG’s hasn’t been open long so I was excited hop in for a solo lunch. I left full and satisfied and eager to return.

I had the guacamole dip appetizer and a Mountain Dew to drink. Their salsa has great flavor and I really appreciated the fresh pico with the guacamole. I was told about the specials and just went basic with the steak fajitas. They were delicious. Heavy on onions but that’s perfectly fine with me.

I look forward to going back and exploring more...