Many customers don’t wear masks even inside the store. So if health and safety is important to you I’d recommend a different coffee shop during the pandemic
Let me edit as a response to the owner's response: My experience was with customers INSIDE the store, as I think I made clear in my original post. One putting sugar and cream or something in his coffee. He had his mask on his chin--once having been served he apparently abandoned his mask--he only cared about his own coffee apparently--not the economic health of the store or any other customers it appears. I asked the man to put on his mask and he laughed at me and refused. His back was to the barista. A woman headed towards the exit as I was coming in, well just passing over the threshold to enter the store, she took off her mask in my face--now that her back was to the barista --INSIDE the store as well (I ultimately didn't come into the store even though I had wanted to support Kean Coffee during the pandemic --I was in the area to pick up something at Susie Cakes which had a very well organized safety protocol in place I noticed). Other coffee shops I've frequented avoid these problems by managing the route of the customers more closely --they rope off part of the store and require customers to move in certain directions. They put in the condiments for the customer so there is no touching of other people's sugars, napkins, etc potentially by any customer. --some have moved their bars closer to the door, etc. The baristas didn't say anything to the customers but I don't blame them since sometimes anti-maskers have responded violently. I agree there are signs up upon entering saying that masks are required. People did not respect those signs, unfortunately. I can post my receipt from susie cakes so you can have evidence I was right next door to your store. My review is for the Kean in Newport beach and this is where google sends me when I try to review...
Read moreWent to Kean Coffee in Tustin with a good friend and had a great time. I ended up ordering two matchas and also tried the Caffe Napoli, and let me tell you, all of them were gone in one sitting. That is how smooth and good they were. The matcha had a clean, earthy flavor without being too sweet, and the Caffe Napoli had this bold richness that really hit the spot. The service was kind and quick, which I always appreciate when a place is busy. And it was definitely a bit packed when we were there. The layout felt a little odd and almost gave the space a slightly messy feeling, but it was nothing that ruined the experience. It just felt like everyone was kind of packed into one side, but people seemed relaxed and enjoying their drinks. There was a cool energy to the space, like a lot of regulars who clearly love the place, and I can see why. Everything felt intentional, from the drink quality to the way the staff interacted with people. It is one of those coffee spots you leave feeling a little better than when you walked in. Overall, the drinks were the highlight and made the visit totally worth it. I can definitely see myself coming back for another matcha and maybe trying something else on the menu. It is a solid spot to catch up with a friend or just enjoy a good drink and...
Read moreWe came in later in the evening and I wasn't in the mood for coffee or tea. Why would I go to Kean Coffee then, you ask? Well, coz my hubby needed his latte. Then I saw that they have "Golden Latte" on the menu and I thought to myself, what is that??...and I ordered it - so glad I did, I'm hooked now!! The only problem is that no other coffeehouse seems to make golden lattes. Sprouts does have a decent packaged version of it. And they have turmeric powder, which I'm still experimenting with to get it just right - like Kean Coffee does. Theirs is velvety smooth and super delish - I could feel the health benefits... Although it was later in the evening the place was still packed, the only tables available were outside which was fine. At 2 tables we observed the patrons whipping out their own teabags from their purses and pockets, dipping them into the hot water they ordered - kind of super funny and tacky, it made for wonderful conversation with my husband! Thank you Kean Coffee for having something different on the menu and exposing people to different flavors besides the old faithful. Can't wait to get back and order another "Golden...
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