Idaho Joes — Restaurant in Twin Falls

Came in after having a bad experience at Anchor.

What a different vibe and atmosphere all around.

I was sat immediately and my drink order which was a water with Lemon was received in less than a minute of being seated.

My server today was Ryan and they were epic!

I went over the menu and found that there was a vegan option available the impossible burger meat being able to be interchanged with any burger you are looking to order.

Today I ordered the burger, fries and pie and did ask if I was able to go with the Teriyaki burger with the impossible meat protein for the $0.95 up charge and was reassured that this was able to be done.

For my pie slice I chose the Boysenberry Crumble Pie!!!

When the burger and fries arrived everything seemed excellent minus missing pineapples for the teriyaki burger.

Ryan did let me know that she was closing her drawer down and Kim was supposed to come and take care of me yet that did not happen. I tried to gain Kim's attention a few times and she just was not receptive and would not acknowledge my existence.

The hostess however did see that I was trying to get her attention and came and asked how she could help. I advised her about my order and I was missing some pineapples. The young lady came back and advised me that the burger, fries, and pie does not allow for you to have a different burger that you have to have a generic burger with the impossible meat as an option. However they could throw some pineapples on the grill for $0.95 so I agreed.

The pineapples came a few minutes later by Ryan which I was shocked as I hadn't seen her since she advised me she was counting her till and switching me to another server Kim. I added them to my burger with some BBQ sauce and let me tell you it was worth waiting for the Pineapples :)

The fries were perfectly cooked and crunch I loved them and the fry sauce was exceptional.

The Boysenberry Crumble Pie literally made my mouth water and brought me immediate joy and happiness.

The only downfall about my experience was Kim not acknowledging me and that I was informed I could have a burger made a certain way then told no after me asking for the missing parts of my order.

I was also charged more than $0.95 for the pineapple slices I was charged $1.25. It is simple business principles that matter with customer service.

Ryan assured me that one thing could be done when someone else came it was a different answer.

That is why my rating is standing at 3 stars.

Service is more important to me over anything.

I entrust my server is providing accurate information and I am trusting that I receive the correct items without having to be up charged.

Customer service is the forefront of the restaurants industry.

If there is a mistake made by a server let the customer know of the mistake yet do not blame the customer or charge the customer. Instead follow through with the...

So I’ve been to Idaho joes about 50 times this year alone and they’ve all been really amazing experiences. Now my most recent time happened to be last night and the food was excellent I think my only complaint would be the fries being a little burnt but if I’m being fair in my opinion I love small amount of burnt on fries and tater tots. Now I got a bacon avocado burger, the meat was cooked perfectly only complaint would be the bacon were a little burnt but not badly (I’m just trying to find a reason to be picky since I don’t want it to be a perfect 5 star rating). The waitress was absolutely amazing and is clearly a very hard worker, as all of the waiters were and I can tell the cooks were hard workers because they made the food pretty fast compared to some of the other restaurants I’ve had the ‘glad’ experience to eat-in at. Idaho joes has always been the place to go too when it comes to me and my family and I’ve been going to Idaho joes for roughly 10 years now and every time we have had a really great time there. The atmosphere is practically the same as it always is, I mean friends reuniting with each other at Idaho joes is a really common thing, overall everything was really great. Only thing I could complain about is the seats since they are a little old I will admit some of them are not the best and immediately sink all the way into the wood instead of the patting but other than that I would definitely recommend if you want a great family experience. One of the things I love the little special menus that they have before entering cause in my opinion it really does make the restaurant get more people. The pies we got were amazing, (I got a coconut cream pie) only issue I had is that it was too sweet for me, mainly cause not eating sweets for a while can do some nice things to your teeth. My mom got a heated pie that you might be able to see in the background of the pie I took a picture of. Overall 10/10 and will continue going here for the...

Went on Sunday because I had heard they had the best breakfast buffet in all of southern Idaho. Well, I can't confirm that statement, not having tried every breakfast buffet in that region. But I can say without a doubt that it's probably the best one I've been to in many places! Golden Corral may have more choices, but they can't hold a candle to this restaurants offerings. Several types of scrambled eggs, eggs Benedict, diced hash browns, waffles, French toast, with choice of syrup, strawberries, or blueberries (or maybe huckleberries?). Bacon, sausage, polish sausage and even steak! If you want more than just breakfast food, they also have orange chicken, shrimp skewers, chicken fried steak, shrimp cocktail, and a selection of different fruit. The steak was tender and perfectly seasoned. I had some scrambled eggs with diced ham. They were fluffy and perfectly cooked. I had a mini waffle with strawberry sauce and it was not dried out or hard like you would expect after sitting on a hot bar. Of course, with as popular as this place is, the food does not sit on the bar very long, so is always fresh. If you love to smother your food with onions and bell peppers, the buffet is probably not for you. This is just good old plain breakfast food without any tastes that some people might not like. You can also order off of their menu, which will satisfy your onion/bell pepper cravings. The service was awesome. Everyone from the young man who seated me, to my waitress Jackie (she's a sweetheart!), to the young lady cashier, were smiling and friendly and very attentive. The prices are reasonable for today's economy, considering it's all you can eat, and what you get $15.95 for adults, 14.95 for seniors, and 6.95 for kids. I paid for my meal and as I was leaving, there were about 15 people coming in the door. I had to wade thru the masses to get out the small door, and there were even more people waiting outside in the snow and 32° weather! That's how good...