I could start my review out and tell you about the friendly service and the great coffee and bore you with another standardized introduction to a review, but I am going to dig a little deeper into this business and something I've observed in the three years I have been in the Twin Falls area. I met the owner shortly after becoming a pretty regular customer and this was originally over an issue that was simply a miscommunication between me and my Barista. The test of quality with a business lies in how they resolve an issue or a miscommunication. That was my very first impression with full steam and I was blown away by how well it was handled. Needless to say, in South Idaho fashion; the owner Matthew and I became friends after that and he is also a regular customer at my workplace. In my last three years at Twin Falls, I have noticed that his employees rarely ever change. He obviously treats them well and they regularly participate in activities together as a team. They also celebrate birthdays and hang out together like an extended family. Life is challenging enough, but getting love from your workplace gives your employees a better quality of life. Yeah, you will go and the coffee and service will be fantastic; but you will order your coffee and your breakfast items knowing that you are supporting a great business that treats its staff well. If that is not community-oriented, I do not...
Read moreI love all the staff there. I've tried all the superhero drinks, and I wanted to venture new drinks. So every time I go there, I ask them to surprise me with a energy drink. I've had 2 really good surprise drinks. And I don't even know what they are. The second one I got I believe was a 24 ounce bang with cherry, mango, coconut, orange, and passion fruit. It was delicious! The baristas are so amazing and kind! I love this place, and I will never go back to Starbucks or Dutch bros. Plus it's near my school/ house so it is super...
Read moreFirst time I have been here. My latte was pretty burnt and bitter. I wasn’t able to finish it. One of the girls working there came out to my car to take my order due to the line. I asked if she had a menu I could browse because I wasn’t familiar with what they had. She said “nope” and walked off. Found it to be a little off for customer service. The prices are equivalent (maybe just a bit higher) to many of the other coffee shops in twin. It would be great if they would have more...
Read more