Tacos Papo — Restaurant in Union City

Ordered a hot cheeto chicken burrito and was given a steak burrito. I don't eat red meat, so I went up and told them what happened. They refused to make me a new chicken one unless I paid again, so I sat there while my friends ate. I didn't complain or make a big deal about it, even though I ordered chicken and it was their mistake. What really upset me and prompted me to write this review was that a nice lady in line saw the whole interaction, tried to speak up for me, but they still declined to remake it. SHE THEN BOUGHT ME a new burrito as she was leaving, AGAIN ordering chicken, and then handed me the receipt as she walked out the door, telling me it was for me. My friends had already finished eating, but they waited with me for my food to come out. To my disbelief, when the order came out, they handed me another steak, hot-cheese burrito... The craziest part was that they refused again to remake it as chicken. I didn't want to argue and I left hungry and pretty irritated with the poor service. I was honestly shocked. What sucks is they do have good food, the hot cheeto burritos are great, but I just cannot justify coming back after this experience. If it was just me, no big deal mistakes happen, but to do it twice in a row and to waste that kind lady's money like that doesnt sit...

Almost a perfect 5-5-5 stars but fell just a bit short on service for the long wait time. It took over 40 minutes for 6 street tacos to-go at 8:30pm (granted, this was on Taco Tuesday). Besides that, the food is great quality, the service is friendly, and the atmosphere is good. It’s very much a local spot, and I love that about it. I wish their online ordering system worked so I could order ahead for pickup, but the platform says they’re not accepting online orders, even when they’re open in-store. Allowing people to order ahead, especially with the taco Tuesday deal, would possibly reduce wait times. I mostly always get the tacos here but I also love their agua frescas, especially the pepino/cucumber one.

Not related to the food or restaurant experience itself, but it appears they are using AI to respond to...

Unable to order sodas in Uber eats...

Ordered super veg burrito. Burrito was very mild. Filled with veggies. Came with three tiny slices of pickled radish, two pieces of carrots and one tiny slice of jalapeños. Burrito does not come with salsa or chips or any condiments, had to order saperatly. Very small quantity of beans and sour cream. Filled with lattuce. Bland and tasteless. No fajita veggies. Can not find salsa , pico de gallo, beans or cheese in burrito. Got salsa and chips. Chips were fresh and crunchy. Salsa again was not very flavorful, very mild, low on salt and no kick to it. Tiny serving of salsa and tasteless/ flavorless. Worker gave me hot salsa with was literally red chillie paste . Even with missing ingredients and condiments it...