Im a customer who spent a lot of money and tips very well. I ordered Chicken Lo Mein with carrots No Onions. My food arrived with pork in it. I called to complain about this order. I didn't go off, nor was I rude when complaining about the food. The lady on the phone got angry with me and asked if it was little or a lot of pork. I said Ma'am it doesn't matter how much pork is in it." The fact is there's pork in my food, and I don't eat pork." I can send you a picture. I just received it, and I didn't pick through it to see how much pork was in it. It's right on the top. I replied. She got very angry and began to speak in her language laugh and hung up the phone. I called back requesting a refund. Moments later, the driver showed up with food and no refund. I didn't want the food after how I was treated over the phone. If you do not eat pork, don't order from here. I just learned that they cook everything in the same pans without cleaning, and if you have pork in your food and complain, you will not get a REFUND!!! THEY DON'T DO REFUNDS!!!!! THEY JUST LOST A GOOD CUSTOMER. I WISH THEM ALL THE BEST. THIS COULD HAVE BEEN RESOLVED AND HANDLED DIFFERENT IF SHE WOULD HAVE THOUGHT ABOUT HER CUSTOMERS CONCERN.