Sugarfin — Restaurant in United States Virgin Islands

I recently dined at Salt Shack in St. Thomas, a beach-front restaurant that offers a delightful combination of great views, good food, and friendly service. However, my experience had a minor disturbance that slightly affected my overall enjoyment.

Ambiance and Views: Salt Shack is perfectly situated along the beach, providing stunning views of the ocean. The serene and picturesque setting makes it an ideal spot for a relaxing meal. Whether you’re seated at a table or at the bar, the beautiful surroundings enhance the dining experience.

Food Quality: The food at Salt Shack is impressive. The menu offers a good variety of dishes that are well-prepared and flavorful. From fresh seafood to tasty appetizers, each dish I tried was satisfying and met my expectations. The quality of the ingredients and the care in preparation were evident in every bite.

Customer Service: The customer service at Salt Shack is generally good. The staff are friendly and attentive, ensuring that diners have a pleasant experience. My food and drinks were served promptly, and the staff were accommodating and polite throughout my visit.

Bar Experience: While I enjoyed sitting at the bar, there was one issue that detracted from the experience. The waitresses were talking too loudly, which became quite distracting and disturbed the otherwise tranquil atmosphere. It would be beneficial for the staff to be more mindful of their volume, especially in an open setting like the bar.

Conclusion: Salt Shack in St. Thomas is a fantastic choice for those looking to enjoy good food with breathtaking beach views. The overall quality of the food and the friendly service make it a worthwhile visit. However, I hope the staff can improve by maintaining a quieter and more relaxing ambiance at the bar. Despite this minor drawback, I would still recommend Salt Shack for a delightful dining experience...

The atmosphere is great with the beachside location and watching the waves crashing against the sands. As a party of 2 walking in for an impromptu dinner, I had decided to entertain an island visitor with a restaurant directly below my home. It did appear as though we were an inconvenience to the hostess, based on the lack of basic customer service. She did however find us a table for two beachside. Our waitress was very pleasant, although we only saw her a couple of times during the meal. She was fairly busy however managing multiple tables. The meals had much to be desired. Personally I ordered the crab leg special and sadly it is now the worst crab leg dinner I have ever had in 56 years of life. Extremely small leg sizes looking overall at less than a pound of crab. Pieces so small that snapping the legs was useless and prying through it with a fork like a toothpick was the only realistic means of attempting to eat it. A pool of Siracha filled the plate to a point where there were not enough napkins to clean my hands after every attempt to eat. My guests experience was much the same with her pasta dish. Our overall dining experience did have a pleasant atmosphere however we did visit for a meal and neither of us were able to continue attempting to eat what we had been served. I will watch for a track record of improvement through reviews prior to visiting for a meal in the future, as my guests are important and deserve much better in both service and meal preparation. I was highly surprised that a location of this caliber, did not match the meal pricing with the meal quality, in a higher end...

Monday night waitress slammed. Not a problem for us. Ordered the $43. Shrimp and scallops ink squid pasta. Not one scallop in the entire dish. To much Ginger in sauce wasn’t my taste and ate very little. Server sold us on rum Carmel bread pudding dessert before we ordered food. The dessert took about 25 minutes to arrive at the table. Over cooked like a piece of burnt dried out toast. Asked her where the caramel sauce was and she said oh it must’ve baked in.. The bill arrives and it was $16 for this hunk of Disappointment of a dessert. I did mention to her when paying the bill that she should mention to Chef that he way overcooked the dessert.My grandson’s steak looked like something Denny’s would serve up. But he ate it and he enjoyed the flavor. Also, they give you water in plastic bottles, which is not very recycle friendly. And they never pick up the bottles and they start blowing all over the place at nine dollars a shot you get to chase your empty water bottle through the restaurant. Location is fabulous. Our server was nice but another pet peeve of mine is When an appetizer arrives at your table and they don’t bring the plates All businesses are allowed to have an off business day and perhaps this was theirs and we were just lucky enough to be part of it. But for all the Outstanding reviews and last night of a vacation dinner it was...