Nobu's — Restaurant in University City

had been having dinner at this restaurant since last year. I acknowledge that the food from here is good. However, my recent experience of having dinner there let me down, because dishonest menu and overcharging me 23 bucks happened there. First, we two ordered a ramen with bamboo from their menu, but when the ramen served in, only ramen but not bamboos. We questioned on that, but they gave no response at the first moment. When I decided to make payments and questioned on that bamboos issue again after waiting around 5 minutes, they passively explained that the reason that it does not have bamboos in this ramen is that the price of this bamboo ramen is too cheap so that they do not have that. In spite of this ridiculous reason, we two still endured this awful experience and paid for this ramen. During this period, they even did not say any apologize or take any action on this ramen. At the end, we still paid 15% tips which are total amount to 3 dollars on this dinner. However, after two days when this payment posted, I found that they overcharged me 23 dollars. This overadded 23 dollars on my tips by this restaurant can be confirmed with my credit card's agent and my receipt (thanksfully I found the receipt), I have other more evidence on this case. I believe that this ridiculous experience never happens in most of countries, including my home country, while they denied this overcharged problem when I called them at the first moment. I believe that there is no any judgment on this dishonest menu and overcharged activity. Eventually, they refunded me with the overadded 23 dollars and said the first time 'sorry' through the whole experience. I write this review to let every future guest know, since everyone deserves to know this. But they already lost my trust at the beginning of this case. I could lose that 23 dollars overcharge, but everyone deserves the exact food from the restaurant's menu unless their waitress inform guests before placing the order and overcharge should not occur in the world, because it is the baseline for...

Stopped by Nobu's Japanese Restaurant on my way home tonight to grab a quick roll at the bar. At about 9:15 a woman comes in and says "I'm from California and I have a friend who we just got into a wheel chair outside waiting to come in. He has not been out of the house for a long time but this used to be his favorite place. I see the sign says you are open until 9:30 are you still serving" They say, "We are closed". I am looking around. There is a 4 top and a 2 top still dining and I am thinking REALLY? I pull out my phone and try to find what time I heart Mr sushi is open so I can help them as it is right down the road. They are open until 10 and I let her know this but she says "you don't understand, we just got him in the wheel chair in the parking lot". So Nobu's says they will let them do take out.The order gets placed and brought out to them all while I and the others are still dining and they are sitting outside waiting. The staff are chatting about how they pretty much "avoided that". I pay my bill and as I am leaving I walk out to find 4 people getting the gentleman from his wheelchair into the car and I realize this is a bid deal. I am not sure of his condition but obviously it took 4 people to get him into the car. My heart just broke and I was furious! I told them that I was so sorry for how they were treated. What the hell is wrong with costumer service these days! I have never done a Yelp review but I will on this one and I will...

With a 4 star on Google Reviews, I thought this would be a good Japanese restaurant in St. Louis. I’m very, very disappointed! I ordered a few maki rolls to share as an appetizer, and the rice was soggy and mushy. My niece would always eat unagi donburi, and she ate 1/3 of the bowl and gave up eating because she didn’t like the taste of it. I ordered their sake donburi, and ordered the large with 16 slices of salmon - it came, and I feel like I got jipped. 16 slices of salmon for $35 equals to 16 slices of salmon that was smaller than 1”x1” and it was paper thin. I would buy sushi grade salmon at home, and would be able to cut the fish like an actual sashimi slice. I’m speechless in the tiny slices of salmon sashimi for $35, and the menu said salmon and roe, but when I asked the waitress where the roe was... she said it doesn’t come with it. It’s definitely deceiving, and then after I told them it’s not what the menu said and that is another reason I ordered it - she gave me a spoon of salmon roe. I honestly cannot say it was fresh, unfortunately. There was an after taste in the salmon roe. I’ve never experienced such an issue at any other Japanese restaurants. My aunt ordered the fish of the day, which was a Cod and it was so salty that she couldn’t even finish it. The only good thing about this was the fact that my nephew had a great tamago maki there. Overall, the price for sushi doesn’t equal to the quality and the amount that...