L'moon Creamery - Upland — Restaurant in Upland

I have been a patron of L’moon for years, I’d share this location with all of my friends and family. Recently over the last year the place has really hit a downward slope. From the consistent B rating greeting you at the entrance, the worsening of the hygiene of the place, and the last straw, expired products.

The place has really lost its charm, everything is dirty and it looks like the place hasn’t been deep cleaned since it opened. Literally stains and grime from the floor boards to the walls. They have a sign by their front sink stating “little black flies are starting to appear”. I am truly disgusted that this establishment runs like this and owners have not taken the time to do something as simple as a deep clean.

For me, the last two times have resulted in a less than appetizing experience. I order the Thai Fighter which comes with a sweet cream crème brûlée style topping. This is my favorite part, so I usually start there. My sister ordered the Fire Rabbit which is the milk tea version. To our surprise, we tried the sweet cream and immediately looked at each other. It was SOUR. We went back inside and explained to the girl behind the counter, she shared the cream was a day and half old. For a product that constantly being pulled in and out of refrigeration in a plastic container, this should not be still in use. Also, their cookies which used to be delicious, now just look like lumps of flour and are more burnt than usual.

I gave them two stars, simply because the girl behind the counter offered us refunds or a different product. She could’ve used a little more pep though, for an empty store, the customer service could’ve been better.

I’m adding the photos of the hygienic state of their store and am reporting them to the Department of Public Health. They have a new location in Pasadena and I hope that one is not heading this in the...

L'moon Creamery is a unique tea and dessert shop in Upland. You won't find a wide array of different kinds of teas, flavors, and toppings like other places, but rather only a few drinks they specialize in.

The cashier was incredibly friendly. She gave me a sample of their thai tea soft serve, which was rich in taste and creamy. I wasn't looking to get soft serve but I appreciate the gesture. For drinks, she said their best sellers are the thai milk tea, thai tea soft serve float, or the strawberry midori matcha. I asked about the fire rabbit and she said that is another great choice, but it's more like a dessert since it's made of milk, honey boba, cream, and burnt brown sugar on top (no tea).

I decided to get the strawberry midori matcha at 50% sweet. It was a delicious drink and very reminiscent of the strawberry matcha at Boba Guys. However, while I don't like my drinks too sweet, I would say that 50% sweetness wasn't sweet enough. I would recommend getting it at 75% sweetness (if they can do that). The drink also had strawberry chunks instead of just strawberry syrup, which was delicious. Their honey boba was also soft, which I prefer. The price was $4.75, which is about average for most boba places now.

The interior is rather small with only 1 table with 2 chairs and 1 bench. I wouldn't suggest bringing a large group of people to hang out there. But parking was easy with lots of spaces.

They also have a stamp card. After 4 drinks, you get 1 free topping, and after 9 drinks, you get 1 free drink.

Overall, it was a nice place to get specialty drinks and I'll be back to try their...

First time to try soft serve Thai ice cream! I have never tried it before, and it actually got me to go visit the place first, as I try to look for some nice boba places around the area. I would like to note first that the person helping us was patient and helpful to choose what to try as a first time customer. We were even told that if we didn’t like the drink, we could try something else, which was extremely nice! Remember that if you do check in, there are some perks like free topping. They do have Square pay there so you can use contactless pay with Apple Pay.

We were recommended to give the Thai Tea Soft serve with corn flake toppings, and the Fire Dragon with boba. We got both of them at 16 OZ.

The Thai Tea Soft serve was pretty good! I dont even remember the last time that I had corn flakes, but it made it taste a lot better. Wow when was the last time I had cereal? The crunchy and the texture was great, and I would recommend you to add it there.

The Fire Dragon is very similar to other boba places. The cool thing is that they do have this Cheese foam topping that they torch before they give you the drink.

Again it was a pleasure to be able to try this place, but I didn’t feel personally that it would be a place that would make me want to visit on a regular basis. If you are into Thai Tea, then this seems like THE place to go for that.

Maybe if I am in the area again, and I am craving for boba, I can stop by...