My colleague and I were looking for a Thai restaurant during our business trip and Touch of Thai had some very good reviews. I had ordered the Seafood Curry dish. I started eating the mussels and I found some of the mussels were piping hot and others were ice cold. It felt similar to when you microwave something and the parts on the outside of the plate are hot and the parts towards the middle of the plate are cold. Considering I was on a business trip and the last thing I wanted while on the road was to get sick I decided not to continue eating the meal. I called over the waitress and explained what had happened. She said they could put it back on the stove but I didn't want everything that was already hot to be overcooked and I was still worried about getting sick. I told her that I would rather not take the chance and asked her to take it away.
Once the bill came, the dish was still on the bill. The waitress said the manager didn't want to take it off the bill. The manager came out and explained that they did nothing wrong and that is why it was still on the bill. I explained that it wasn't cooked correctly from the beginning and I was worried about getting sick considering it was seafood.
She refused to take it off the bill. The food may be very good at this restaurant when they cook it correctly. But when they have a problem with any dish, they will refuse to take any responsibility and expect the customer to pay for the restaurant's mistake.
I would not recommend going to this restaurant unless you want to pay for food that you don't actually eat because it was...
Read moreWe’ve ordered twice from here and so far we’ve been very impressed. The red curry is my absolute favorite and the spring rolls. The drunken noodle dish had wonderful flavor however the noodles were over cooked and soggy, but that might be due to delivery. I’d like to try in house. Know what you want though when you order online. We forgot some thing and tried to order last minute and they asked us to order online again, but we decided not to because of the extra fees. Not sure why they couldn’t take our order over the phone and payment. Lastly, I like the delivery app they use because it keeps you updated EXCEPT when your food arrives. After 10 mins of expected delivery time we opened our front door to find the bags of food sitting on our porch and some of it was cold. Now we know though for next time. All and all would definitely...
Read moreAlways love getting takeout here. I wouldn't necessarily say the food and portion size is worth the cost- 18 dollars minimum for an entré is pretty rough for a place with no actual sign out front- I do always end up with some leftovers though. The food is very good, but the last few times I've been here, it wasn't as good as it was when I first discovered the place. Had undercooked, bitter veggies in my otherwise fantastic Pad See Ewe this time, and not nearly enough sauce on my noodles the time before. The environment and staff are lovely though, so if you're looking for something nice for a date night or looking to get into Thai food with something quality, I think Touch of Thai is a...
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