W Tavern 19090 — Restaurant in Upper Moreland Township

11/23/24 dinner meal, cross contamination with poor staff.

Dim lighting indoor patio seating. Poor heating for room for the amount of windows. Wall minisplit too small for the size room. Unit said 73 but was doing nothing to warm the room. My party kept their winter jackets on through the meal.

Server was poor at best. Was not writing down orders, forgetting if she actually took our orders or brought our food/drinks. Asked if we wanted another round of drinks before we even got our first round after we had been waiting. Didn’t notice the lack of drinking glasses on the table. Friendly yes, poor performance.

Ordered our food, waited and another staff brought out our food. Asked about my cheesesteak that wasn’t brought out. Had to ask another 3 times before I got my cheesesteak. Rest of my party had gotten their food and had eaten before I was served. 25 minutes from my party getting their food. Finally got my cheesesteak and it was warm but not hot. Took the first bite and all I could taste was fish. Had another from my party take a taste and they said definitely tastes fishy. You could smell the fish coming off the sandwich. Had to get the manager to come over who told me it was not possible to have a fish taste since fish doesn’t get cooked on the flattop. So cross contamination is happening in the kitchen, I have a shellfish allergy. Manager says they will remove my meal from the bill. Get the check and it is still...

I never give bad reviews! If I can find the silver lining I do - but this place is awful. We ordered calamari, wings & a chicken cheesesteak.

The calamari was so rubbery it literally made me gag. It honestly might have been expired judging by the odor. I asked for them to fry it longer…they did…and it was WORSE! Terrible - I had it removed from the bill.

The cheesesteak had MAYBE 3 Oz of chicken on it. Unseasoned. Dry. Painfully dry. TASTELESS.

The wings were the exact same - my girlfriend mentioned that the wings tasted like they don’t season the meat it just goes right in the fryer.

Honestly if I could give this place a 0 I would. 50 dollars wasted. Maybe a bad cook this day…who knows….but these other reviews truly...

I recently visited the W Tavern and had a mixed experience. On the positive side, the customer service was outstanding. The staff were friendly, attentive, and made sure we felt welcome throughout our visit. The atmosphere was also a highlight – very chill and relaxing, perfect for unwinding with friends.

However, the food was a bit of a letdown. Despite the appealing menu, the dishes we ordered lacked flavor and didn't live up to our expectations. While the presentation was good, the taste just wasn't there.

Overall, the W Tavern excels in customer service and ambiance, but there's definitely room for improvement in the kitchen. I'll give it another try in the future, hoping the food improves to match the excellent...