Gracie's — Restaurant in Vallejo

I read reviews on this restaurant and thought this might be a good place to go since there's very few good eateries here in Vallejo. Okay I was wrong! I went there today with my granddaughter undecided on what I wanted didn't know if I wanted to dine in or just order to go, I was offered a menu to look over. Once looking over the menu I decided to get the sampler and some swamp juice, I paid and then inform the young man we were going to stay there and eat. It didn't take very long at all to bring me my food. Here's the problem my links the little three slices I had were not hot I guess I will say lukewarm, but they were very good. The rib was a little less than lukewarm had a lot of fat on it but other than that it was very tasty. Now let's get to the chicken the chicken had so much fat I got tired of picking it off it was not completely done and the flavor was not all that great. The brisket taco once I found the brisket under all the slaw was cold and tasteless. Now the swamp juice was very good. The waiter was very unattentive I'm not sure if it was because I paid before I was seated or because I was the only person of color in the restaurant at the time, the young man with the curly hair tended to all the other tables went around asking was everything good if they needed anything never once did he asked me anything. I also had to stop him after he took an order just to ask for a to go box and he went I guess rung up the order then came back and cleaned off a few tables then went back and got me my to-go box which I thought was very rude. This establishment is not what I expected for it to be I'm not sure if they make their own reviews but damn it was nothing like what

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Ken catered for our wedding. We had 115 guests total at a private residence in Napa. He offers the entire service - food, chafing dishes, plates, utensils, napkins, and staff. Many of our guests were astounded by the quality of food that he served, specifically stating that the ribs were the best they've ever had. Working with Ken, you don't just place an order. He takes the time to really be involved and think about what would taste best and work best for your event. For example, Ken even ardently elected to boil the corn on the cob on site - going the extra mile to deliver only the freshest. We're so happy he recommended the ribs, as the taste improves with time - perfect for the transit. Even in my white dress, it's the only thing I wanted to eat (not a single stain I might add). Our guests also fell in love with his cornbread. Having them served as personal proportions was really convenient. Lastly, I want to add that we did all of our planning out of state. Through phone calls and emails, Ken made all the preparation painless. He's very flexible as well, only needing a couple weeks to prepare for your event. He even let us finalize our numbers a week beforehand. If you're looking to satisfy and wow your guests, Gracie's is an exceptional choice. Ken's the guy you want taking care of you because he's a man of his word and his cooking makes everyone noticeably happy. Gracie's will always remind us of our wedding, but the next time around, since Ken really came to us, we'll gladly go to him at his magical restaurant for some...

I am a Vallejo resident and business owner and operator. I have been to Gracie's 4 times. Each and everytime I have placed a family order. Each and everytime they have made mistakes on our order. Tonight after I ordered and showed up to pick up my dinner and paid for it. I checked my order. And of course it was completely wrong. The rude employee told me it was a misunderstanding and then told me to bad. Take our mess up and leave. I wanted my money back. Or it to be corrected. I was told. No refunds on a take out order I had not touched or eaten. Asked for a manger and was told he wasn't on duty. I paid $40 for this meal. Which was incorrect and not what I ordered. As I walked out the employee also wanted to tell me I was an a* c**. And a manager just phoned me. Arguing with me. I truly appreciate return customers in my business. I don't recommend Gracie's to any person or family. Drive to Hercules go to kinder's it's worth the drive they won't mess up your order it's cheaper and it's better food. Never in my life have I or my wife been more disrespected. While trying to order food from an establishment. Most places I know customer is always right and if they make it wrong they'll take it and make it right. apparently mr. Gracie who's been in this establishment for 20 years who has a relationship with everyone who comes into his business doesn't feel that way. My name is Ben Butler. Some of you may know me some of you probably shop...