I love how often I go there and I'm told things are "out" or the machines are "broken". It's always by the same girl texting. She knows I always get a macchiato so she makes a point to say the "espresso machine is down for the night" to be spiteful I'm coming later. She doesn't want to work so she says these things. If I come at 7:30pm and someone else is working, everything is working great! If I come at 7-7:45 pm and the dark red, curly haired girl who sometimes wears glasses is there, magically things don't work or are out of stock. It's a great code for "I don't want to be bothered to get something or clean this again" but it's noticeable for a regular. I don't appreciate how friendly this barista is because she can be so nice but that's kinda irrelevant if you don't want to do your job. If you're going to be unprofessional, at least consistently be so â and stop trying to be my friend if you're not going to help me because you don't feel...
   Read moreEver since the CO-VID19 situation and requiring everyone to wear masks, the accuracy of orders have dipped tremendously. I'm not one to often write reviews, but I was prompted to after receiving my drink wrong multiple times across multiple visits. My order was a simple Caramel Frappuccino with Coconut milk, with added whipped cream. Every time I order I receive whole milk even though I've observed them having Coconut Milk available.
The final straw was when I ordered my drink again - a Caramel Frappuccino, and received a mocha frappuccino (no coconut milk) The cup was marked MF (mocha frappuccino) even after I was asked if I wanted whipped cream after indicating I wanted Coconut Milk. No coconut milk to be had.
Franklin is the closest nearby City with a Starbucks. I recommend ordering there because chances are you are not going to get what you want and will have to get your...
   Read moreThank you for being one of the only Starbucks to stay open during the past few months. I usually go to Sparta, but since they closed along with many other locations, I started coming to this one, which I never realized was here!
I want to thank the employees for being there every day, and being so friendly and fun to talk to every morning during this stressful time. My drink was usually in the making before I even walked up to the register. As soon as the morning shift saw me, they knew my drink within a few days and I have nothing but good things to say about this Starbucks.
I will be coming to the Vernon Starbucks more often now. Thank you so much for providing such exceptional...
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