Crab Stop of Vero Beach - Seafood Restaurant — Restaurant in Vero Beach

Disappointed & Walked Out

I was excited to try this place and ordered the Snow Special while my friends got appetizers and entrees. The atmosphere was nice at first, but red flags quickly piled up.

First, Mia, one of the servers, seemed dismissive when handling a customer's allergy concerns, failing to follow up or offer alternatives. Luckily, another staff member (Male Staff 1) stepped in with a solution.

Then, our appetizers arrived without plates or sauces, delivered by a rushed and distracted server (Male Staff 2). Again, Male Staff 1 saved the day by bringing what was missing—after we’d already eaten half.

What finally made me leave? I waited over an hour for my Snow Special, only to see people who arrived after me getting the same dish first. No kitchen prioritization, neglect, or possibly favoritism—whatever the case, it was unacceptable.

We left, but one person in our group stayed to pay. Shockingly, no staff even noticed that a table of five had walked out until Male Staff 1 was called down to process payment.

I hope management addresses these issues.

Edit: Our party consisted of five individuals, each with their own unique experience. As such, the vendor may receive up to five separate reviews—one from each member of our group. This particular review reflects my personal perspective based on what I observed and experienced firsthand. These are not multiple accounts, but rather multiple reviews from distinct individuals who interacted with the service...

We arrived around 5:45 Monday of spring break, the place was busy, but it looked like most of the tables were eating when as we sat. The dining room had thus intoxicating smell of garlic and crab. Looks like we missed the 4:30 Florida bluebirds hehe.. the waitress was a little disheveled. As she explained happy hour ended at 6 so we only had a few minutes to order drinks and apps if we wanted the specials. She then reviewed all the items they were out of,, which was quiteca bit.. we quickly ordered cocktails and a few apps. The drink prices were reasonable and good variety which happy hour made them even tastier. There was some time between the orginal drink order and the entree orders but it worked out. The dinner order came a little incorrect fries instead of potatoes, no coleslaw, no rice, bisque instead of chowder things like that, our server blamed the kitchen and I think it was both of them tonight. All the food was great it arrived hot and fresh and tasted great.. Osysters fried, perfectly, devil crabs were awsome. garlic rice or potatoes both thumbs up. I'm kinda picky about my fried shrimp and wasn't a bigg fan of the breading I prefer a lighter style and this was a little heavy for me.. I really wanted to order the seafood platter but couldn't convince the rest of the table. Maybe next time cause we'll be back. This could be a 5 star review if they fix the service and get the...

We arrived and ordered quickly. It was not overly busy. After 40 minutes we noticed other people were being served who had come in after us. After an hour and 10 minutes we asked about our food and the waiter (who never smiled or showed any professionalism or personality) let us know that it would be no more than 10 more minutes and, by the way, they were out of lobster bisque(which was the only thing my husband ordered…. Really? You couldn’t have told us an hour and 10 minutes ago?) The waiter offered us a free drink from the bar, but we just wanted our food and refills on our cokes (which he had never checked on). We saw other people being served drinks but no refills for us until we asked again. Then after another 15 minutes, half the table got served food. I had to wait another 10 minutes and the order was incorrect (which he fixed). The food was not good, cold, and we were just irritated. I can put up with a lot if the wait staff is polite, attentive, and apologetic when things go wrong. Our waiter brought us the check (after having to ask for it) and he had given us a discount, but charged an automatic gratuity which we refused to pay. He had an attitude saying he had tried his best and they were short handed. They weren’t that busy and we couldn’t even get our drinks refilled without repeated requests. We will never go back and I think the staff needs to be trained how to...