Wendy's — Restaurant in Victorville

Okay for this Wendy's I did give it four stars they're pretty good at that one unfortunately not all Wendy's are equal there's one on Bear Valley Road that during the covid time I went through and got some food I was going to buy a refrigerator and I had a get there at the designated time well when I checked my food it wasn't right I didn't get the right Burger a hand it wasn't even cooked right so a couple hours later I went to that Wendy's there on Bear Valley Road and Victorville to return my food because I had went and bought food at another place and I wanted my money back at first the person at the window told me my manager said we can't give money back now I asked why they said it was because of covid I found that to be ridiculous so I kept pressing the point of wanting to speak to the manager myself the worker at the window did a pretty good interference as far as keeping me away from the manager in the end they did return my money to me I just found it kind of strange that they messed up the order and I'm told no can't have your money back so different Wendy's tend to be done differently now I do like their food when it's cooked right and it's a good value for the price there's a Wendy's at the truck stop just before you go down the hill on the 15th into San Bernardino and I got a burger there one night but the bun was cold and I asked about that I was told that's how they did it the buns were kept refrigerated they fry up the hamburger patty put the burger together and serve it to you a cold bun just doesn't enthuse me too much but the lady there told me that that's just the way Wendy's does it and I have noticed that you go to Wendy's and the buns are cold it'd be nice if they'd grill those up but for the Wendy's that we are speaking of I believe I got the four for $5 one which I split with my best friend turbo the terrible my dog he got the chicken nuggets I got the burger he got the fries I got the drink and then we headed home which is 20 mi away from that Wendy's so I like Wendy's they had a mushroom burger oh back in 2000 or some and it was really good sauteed mushrooms and I got this one in Milwaukee Wisconsin at Wendy's there so I guess it's like anything the people behind the counter make the difference and and that's all I got So for anybody reading this I hope your food turns out good for you if it doesn't I don't try a different Wendy's next time and see how that turns out for you I just know some Wendy's are better than others like anything some people are better than others some dogs are better than others. I can say those that the Wendy's where I had that bad experience I had also had good experiences there too but that bad experience I would think from a lot of people we just leave you leery of going back and I haven't been back to that one but I know where there's better Wendy's and this one was one of the good ones I might even change that to five stars now...

The wait time for the drive thru was 15 min. long! When I finally arrived at the window, the staff was unapologetic to the inconvenience of customers having to wait so long. I asked the associate why the wait was so long and she nonchalantly stated that they have new staff so it's taking a while. When I asked about being compensated with maybe a larger drink or even a cookie out of courtesy for patiently waiting, the associate told me that she could not accommodate me. Incidentally, I was unable to get out of the drive thru Iine because I was sandwiched in between cars. I feel that is not how a business should be conducted. Customer's should be regarded as an asset. I had many other choices to go for food but chose Wendy's. I will no longer patronize this franchise, as I did not feel valued...

It was such an awesome experience. We haven't been to a Wendy's in years. We (4; one being a child) were coming home from vacation and said, "Why not try it again and see" WOW.... The food was so yummy, right size & portions, nuggets were full of chicken, my little one loves McDonald's nuggets (not my husband and I) so when i tasted the niggets they were delicious hands down better than McDonald's even the bbq dipping sauce was yum yum! The burger my husband got & said was yummy. Our daughter chose the spicy chicken sandwich, which was also delicious; her words! Such an improvement from years back.... we just never had a taste for Wendy's after our last experience. Last night changed our minds 🤗 You might want to add drive-thru as an option for dine in,...