Ordered pizza one night, jus a large pizza with sum toppings and a thing of stuffed cheesy bread sticks, wife and I both ate a little bit of it when I get it, but later my wife decides she's still hungry warms sum up and there's 2 curly hairs in the bread sticks, while she was eating it. So not great, not ideal ofc, but I've only ever had one issue with this particular store and it wasnt for hair it was for the food not being made properly. And hair being in my food is a common occurrence unfortunately with the places around where I live. Anyway, I called the store the following day, my wife and I talked to the assistant manager, she proceeds to tell us that she talked to her manager, that they put a credit on my number, asked for my number to put said credit on and told me it's on there. 3 days later because that's how long it took for them to pick up, the assistant manager picks up the phone again I ask to use the credit on my phone number and she then proceeds to tell me how I've got 4 marks under my account saying that ive called the store 4, times before about hair being in my food and since I've done called them too many times I can't get a refund for the mess up or a credit, so now I'm pissed because this is the same woman who dealt with this the last time. She acted like she had no idea what had happened, acted like I was the one being rude when I wanted a refund because of this whole ordeal. I ended up jus hanging up the phone because of the dude was and jus unhelpfulness I was receiving so I put in a complaint or support thing on the app, I received a call from either the general manager or the owner who cleared up the whole situation and apologized for the behavior and everytjing. It's not that having a hair in the food is okay, but it's understandable when there's a hair in my food when theres men in the store who aren't wearing beard nets or anything for hair any of them, and I wasn't even upset about the hair. Again this was only the second time ive ever had an issue with them so I didnt really mind the fact that hair was in my food. I jus wanted to get a resolution from it yk, I appreciate the guy that called and cleared it up, but to the assistant manager of the Clio Michigan...
   Read moreUpdate: The owner replies with an email saying to contact - never got a response. It's a cover to make them look like they care. DO NOT ORDER HERE UNLESS YOU LIKE CROSS CONTAMINATION AN SUPRISE TOPPINGS. Vegetarian? Allergy? They don't care.
First off, I am VEGETARIAN:
A week ago, i ordered a 7 topping, vegetables only pizza and found bacon on it. Called and they gave me a credit for my next order, no problem. Roughly a week later (today) I order the same pizza by talking to the manager on the phone (I explained everything, including that I'm vegetarian). I pick up the pizza, go to my car and double check that its fine - I find SAUSAGE on this REMAKE. I go inside and explain, they offer to REMAKE AGAIN. I wait in the parking lot for 15 minutes. I then get the new pizza and am told to look it over; at a glance it seemed fine. I go home, take a bite and immediately find MORE SAUSAGE on this one! I call and they explain how careful they were, how the manager specifically made it herself and how she cleaned everything. THIS IS ABSOLUTELY INSANE. They mess up by getting meat on my pizza 3 times in a row!!!! FINNALY THE 4TH ATTEMPT THEY MADE IT PROPERLY WITHOUT MEAT!
I will NEVER be back; VEGETARIANS BEWARE AND AVOID. They are messy, disgusting and use the SAME cutter to cut every pizza that comes out of the oven. Cross contamination is SERIOUS -...
   Read moreWorst Dominoâs Service Ever, 4 times! I downloaded the app and tried to place my order on 3 separate occasions to start earning points and it never worked. No points earned, no online special pricing, and less convenient to call and be on hold for several minutes. My forth visit I didnât even bother with the app. On every one of my 4 visits (I gave them another chance after each mess up) my order was wrong. Twice I received completely different from what I ordered and a third time my order was switched with someone else. Each time I waited almost an hour to get my correct order. The forth time my order was âmissedâ after waiting 30 minutes so I got a refund and said goodbye forever. NEVER did they apologize or acknowledge their mistakes. Never did a manager help out or speak to me. No employees even know if/what the corporate customer service number is. Save your time and money and go to Jetâs! As some side notes, never saw masks or glover used as several others have said. BUT their pizza does taste delicious once you finally get...
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