Placed a clay order for the art teacher at our school and had a great experience!
Our accounting department requires a quote for an order like this, so we reached out through email. The art teacher wanted to be able to pick the order up within a day or two, so we knew we needed a quote back quickly in order to get a purchase order from the district in time. We were planning to call after sending the email because of the quick turnaround we needed, but wow, I was VERY pleasantly surprised! I never had to make a call! I got a quote back within 20 minutes of sending my order.
We've used another supplier in the past and never got a quote back even close to this quickly! Once we got the PO from accounts payable, we sent it to Runyan, again via email. Once again, I was very impressed by the responsiveness. Christian responded even faster this time letting us know that our order was received and would be ready to pickup at our convenience. He made it so, so easy for us!
Great customer service! Great experience working with this supplier!
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Read moreThe best ceramic store ever! I bought my wheel from them, it did not fit in my car, so the owner took it out of the box, put it together and helped me load it. They have a great selection of equipment, accessories, supplies, glazes and anything you could need.
The employees are so nice and willing to go the extra step, and the owners are some of the kindest people I have ever met. Extremely knowledgable and down to Earth. There is a reason they have been in business as long as they have.
I needed to buy a number of items to start my pottery studio, and made the decision to by 95% of the items I needed from Runyan. I am so happy I made that decision, and I will continue supporting them and buying all that I need from there. I would rather give them my money that any other Ceramic or Art supply store. Plus they offer hefty discounts on glazes and other items throughout the month!
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Read moreI can hardly even believe there aren't any other reviews on this site for Runyan, because I've been making pots for 45 years and I've never ever worked with a better supply store than Runyan. In any way possible they go above and beyond the call of duty. For example, if you have a question about glazes, they'll talk you through it and give you excellent information, and stay on the phone or with you in person for as long as it takes. They're extremely knowledgeable and friendly and a pleasure to do business with. All the best to Runyan and their great staff from a happy customer on the west side...
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