Decided to try out the new Wendy's and sad to say, that I was disappointed, as I was super excited to have one back in Wausau.
For starters, whoever designed the building and parking lot should be fired. The building is entirely too small. There was a line from the register going to the door because there isn't enough standing room. The drive thru line had about 2/3 of the cars parked in because of how it was designed.
That aside, it sure seems like the previous owner is the same owner as this one, and has learned nothing from the past. Not enough tables for patrons, dirty tables, the soda machine and counter next to it were sticky and disgusting.
And then the food, I ordered a double classic bacon burger, and received a single with enough ketchup to last me an entire lifetime. I couldn't even eat the damn thing as the ketchup was literally dripping out of the sandwich making a mess. Threw the sandwich out and went across the road to get something from Taco John's.
If this is how this location is going to be ran, it will be gone as well, just like the other two locations that couldn't stay open. Poor management to...
Read moreThis wendys is just as bad as the first one that shut down in schofield. 20-30 minutes wait time in drive thru to get cold food. I went to this wendys recently as well order 50$ worth of food for the whole family. We waiting 24 minutes by a dumpster in the drive thru for them to miss multiple parts of our order which we didnt notice till we were home. A very respectful gentleman named moses the manager apologised and said bring your receipt back next time and I'll remake it all for free... probably the coolest thing any manager could offer and was very kind. Well jokes on us we went back got the free food all for them to forget 2 more items this time. Jokes on them we will see the door close once again im sure soon and we'll get another chick filet or something else more worthy of the space. Probably shouldnt hire 12 employees to stand there talking the whole time right infront of the customers too. Sad attempt at...
Read moreBUYER BEWARE!!!! My granddaughter stopped to to get burgers for us for supper today. I ordered a Son of Baconator Burger and a Baconator Fries and while eating them I discovered multiple strands of hair in the burger and the fries. When I went back to the restaurant to speak to the Manager, I explained what I had discovered and also asked why none of the staff are wearing hair nets and she said they don't have any. I work in food service and I am required to wear them. All of the employees are running around wearing visors on their heads with their hair blowing around due to the fans running to keep them cool. The manager in my opinion could've cared less about my complaint or insuring that this type of thing wouldn't happen again. I will think twice about ordering from this location again. It's a shame, I really thought things would be different once this new location opened but I can see not much...
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